Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Hausmann

CMR 405 Box 5309,Apo

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at APC Homemaker Service. Expert in customer service and problem-solving, I excel in fast-paced environments, ensuring efficient and compassionate care. Achieved significant improvements in client well-being and operational efficiency through critical thinking and a strong work ethic. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude experience from serving,

Overview

3
3
years of professional experience

Work History

Provider

APC Homemaker Service
03.2022 - 02.2023
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.
  • Transported clients to and from medical appointments with safety and efficiency.

Server

Cracker Barrel Restaurant
06.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Hybrid Role/Restaurant Team Member

Whataburger
06.2020 - 08.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Education

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
05.2020

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Money handling abilities
  • [Language] translation
  • Strong Work Ethic
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • Fast Learner
  • Adapting to Fast-Paced Environments
  • Child Care Experience

Timeline

Provider

APC Homemaker Service
03.2022 - 02.2023

Server

Cracker Barrel Restaurant
06.2021 - 09.2021

Hybrid Role/Restaurant Team Member

Whataburger
06.2020 - 08.2020

High School Diploma -

Los Fresnos High School

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Claudia Hausmann