Claudia Heredia
Gilbert,AZ
Summary
Obtained a doctorate in nursing practice specializing in psychiatric and mental health in order to provide culturally informed mental healthcare services across the lifespan and help eliminate healthcare disparities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Psychiatric Nurse Practitioner Student
John C. Lincoln
05.2023 - 05.2024
- 120 Clinical hours completed
- Improved patient outcomes by conducting comprehensive psychiatric evaluations and developing personalized treatment plans.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations.
- Reduced hospital readmissions by implementing effective discharge planning and coordinating appropriate follow-up care.
- Collaborated with community organizations to expand access to mental health services for underserved populations.
Psychiatric Nurse Practitioner Student
DMG Children's Rehabilitative Services
01.2023 - 05.2023
- 133 Clinical hours completed
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Developed strong rapport with patients and families, fostering trust and facilitating open communication during treatment sessions.
- Strengthened family involvement in the treatment process by providing education on mental health conditions and resources available for support.
- Collaborated with community organizations to expand access to mental health services for underserved populations.
Psychiatric Nurse Practitioner Student
Phoenix Children's Hospital
01.2023 - 05.2023
- Improved patient outcomes by conducting comprehensive psychiatric evaluations and developing personalized treatment plans.
- Maintained accurate clinical documentation to ensure continuity of care and compliance with regulatory requirements.
- Conducted psychoeducational sessions for patients and families on coping strategies, medication management, and mental health stigma reduction.
- Strengthened family involvement in the treatment process by providing education on mental health conditions and resources available for support.
Psychiatric Nurse Practitioner Student
2nd Chance Treatment Center
01.2023 - 05.2023
- 42.5 Clinical hours completed
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Improved patient outcomes by conducting comprehensive psychiatric evaluations and developing personalized treatment plans.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations.
- Increased patient satisfaction by addressing concerns, answering questions, and advocating for individual needs within the healthcare system.
Psychiatric Nurse Practitioner Student
Phoenix Children's Hospital
08.2022 - 12.2022
- 80 Clinical hours completed
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Collaborated with community organizations to expand access to mental health services for underserved populations.
- Developed strong rapport with patients and families, fostering trust and facilitating open communication during treatment sessions.
- Improved patient outcomes by conducting comprehensive psychiatric evaluations and developing personalized treatment plans.
- Participated in clinical case conferences, sharing insights and expertise to enhance the overall quality of mental health services provided.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations.
- Strengthened family involvement in the treatment process by providing education on mental health conditions and resources available for support.
Psychiatric Nurse Practitioner Student
Urgent Psychiatric Center
08.2022 - 12.2022
- 122.5 Clinical Hours Completed
- Improved patient outcomes by conducting comprehensive psychiatric evaluations and developing personalized treatment plans.
- Promoted a safe and supportive environment for patients experiencing emotional crises or behavioral disturbances, utilizing de-escalation techniques when necessary.
- Recognized early warning signs of potential crisis situations, initiating appropriate interventions before escalation.
- Maintained accurate clinical documentation to ensure continuity of care and compliance with regulatory requirements.
- Provided high-quality, compassionate care for patients experiencing acute or chronic mental health issues.
Psychiatric Nurse Practitioner Student
Urgent Psychiatric Center (UPC)
05.2022 - 07.2022
- 138 Clinical Hours Completed
- Assess patients' mental health, assist with diagnosis of mental health conditions, develop individual treatment plans for patients and recommend medications to treat mental health conditions.
- Educate patients on medications, risks, benefits and expected outcomes.
- Assist with crisis interventions when needed. Document and maintain accurate patient records that adhere to HIPAA guidelines
- Facilitated the coordination of specialty referrals when necessary for further evaluation or treatment options.
- Established effective relationships with patients and families by respecting patient rights and involving patients and families in decision making.
- Contributed to a positive work environment by fostering collaboration among colleagues while maintaining a professional demeanor at all times.
Registered Nurse
Dignity Health-Mercy Gilbert Medical Center
04.2008 - Current
- Assess physical, psychological, social, spiritual, educational, developmental and cultural health status of patients upon admission and throughout their care
- Completes assessments and reassessments according to patients’ needs and policies
- Implements plan of care, coordinates, delegates and supervises activities of the healthcare team pertaining to patients and their specific plan of care
- Documents nursing care of patients in a timely, accurate, legible manner and in accordance with policy
- Assess, plan and implement discharge needs for patients and families.
Registered Nurse
Yuma Regional Medical Center
01.2007 - 01.2008
- Performs assessments focusing on the physical, psychosocial, spiritual and cultural health status of patients in an ongoing and timely manner as evidenced by documentation
- Directed other healthcare team members regarding patient care, team activities and plan of care
- Initiated discharge planning based upon admission assessment, made appropriate referrals and monitored patient/family’s progress and readiness for discharge by collaborating with healthcare team members as appropriate
- Performed concise, accurate and legible documentation according to hospital policy as well as standards of care as evidenced by audits.
Program Manager for CAPAZ and BVF
Regional Center for Border Health, Inc.
02.2001 - 01.2006
- Through Border Vision Fronteriza (BVF), responsible for identifying uninsured children and guiding parents through the eligibility and enrollment process for Kids Care
- Organizing an annual community household census/immunization campaign in the summer, by collaborating with Yuma Private Industry Council (YPIC)
- Through Community Access Program of Arizona (CAPAZ), responsible for identifying uninsured/underinsured individuals and enrolling them into the program
- Once enrolled, responsible for providing medical services to participants, scheduling medical appointments, coordinating assistance with prescriptions, scheduling surgeries and processing medical bills.
Education
Doctor of Nursing Practice -
Arizona State University-Phoenix
Phoenix, AZ05.2024
Bachelor of Science -
Grand Canyon University-Phoenix
Phoenix, AZ10.2016
Associate in Applied Science -
Arizona Western College-Yuma
Yuma, AZ12.2006
Bachelor of Science -
Arizona State University-Tempe
Tempe, AZ12.2000
Skills
- Bilingual
- Strong Work Ethic
- Time Management
- Critical Thinking Skills
- Adaptability
- Problem Solving Skills
- Crisis Management
Certification
- Psychiatric-Mental Health Nurse Practitioner (Across the Lifespan) Certification (PMHNP-BC)
- Registered Nurse
- Basic Life Support (BLS) for Healthcare Provider Certification
- Neonatal Resuscitation Program (NRP) Certification
Activities
- National Association of Psychiatry Mental Health Nurse Practitioners (NAPMHNP) 2024-Present
- Arizona Nurses Association (ANA) 2008-Present
- Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN) 2008-Present
Awards
- Angel of the Month-Dignity Health Mercy Gilbert Medical Center
- Daisy Award Nominee-Dignity Health Mercy Gilbert Medical Center
Timeline
Psychiatric Nurse Practitioner Student
John C. Lincoln
05.2023 - 05.2024
Psychiatric Nurse Practitioner Student
DMG Children's Rehabilitative Services
01.2023 - 05.2023
Psychiatric Nurse Practitioner Student
Phoenix Children's Hospital
01.2023 - 05.2023
Psychiatric Nurse Practitioner Student
2nd Chance Treatment Center
01.2023 - 05.2023
Psychiatric Nurse Practitioner Student
Phoenix Children's Hospital
08.2022 - 12.2022
Psychiatric Nurse Practitioner Student
Urgent Psychiatric Center
08.2022 - 12.2022
Psychiatric Nurse Practitioner Student
Urgent Psychiatric Center (UPC)
05.2022 - 07.2022
Registered Nurse
Dignity Health-Mercy Gilbert Medical Center
04.2008 - Current
Registered Nurse
Yuma Regional Medical Center
01.2007 - 01.2008
Program Manager for CAPAZ and BVF
Regional Center for Border Health, Inc.
02.2001 - 01.2006
Bachelor of Science -
Grand Canyon University-Phoenix
Associate in Applied Science -
Arizona Western College-Yuma
Bachelor of Science -
Arizona State University-Tempe
Doctor of Nursing Practice -
Arizona State University-Phoenix
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