Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claudia Hernandez

San Diego,CA

Summary

Hardworking Custodian Lead offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Positive and energetic professional comfortable with minimal supervision. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Custodial Lead

SDSU
01.2023 - Current
  • Demonstrated leadership skills by instructing and supervising employees.
  • Train all new staff on safety policies and guidelines of the college as well as compliance with OSHA regulations.
  • Complete daily reports, inspection checklist, write up's when necessary.
  • Ensure all assignments task are completed by custodial crew.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
  • Performed custodial duties to maintain area in clean and habitable condition.
  • Sanitized and maintained floors by sweeping, mopping and refinishing.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.
  • Time keeper, track all hours work and weekly payroll for employees.
  • Conduct training for custodial department referent to proper use of chemicals, supply and safety environment .

Labor

SDSU
09.2021 - 01.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Operate equipment including carpet extractors, pressure washer, floor scrubbers, slow/high speeds for stripping and waxing, furniture moving and equipment.
  • Use electrical equipment and chemical cleaners to maintain the cleaners to maintain the cleanliness of the University environment .

Custodial Worker

SDSU
04.2019 - 08.2021

Collected trash and emptied receptacles and recycling containers.

  • Maintain hallways clean, bathrooms disinfected, scrub showers on students housing living spaces.
  • Kept building spaces premises clean inside and outside.
  • Follows procedures for use of chemicals cleaners and power machinery to prevent damage to the floors and fixtures.
  • Mixes cleaning solutions and chemicals in containers in preparation for cleaning according to instructions.
  • Perform deep cleaning on academic student apartments.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Laundy Attendant

Sharp Healthcare
09.2015 - 03.2019

Pick up dirty patients laundry , washer-drying delivery to the patient on a proper time.

  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.

Housekeeper

Sodexo
10.2011 - 08.2015
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

Hospital Housekeeper

Kaiser Permanente
01.2004 - 07.2009
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.

Education

High School Diploma -

Preparatoria Federal Lazaro Cardenas
Tijuana, BC Mexico
06.1999

Skills

Team work

Time management

Decision-making

Conflict resolution

Empathy

Good communication

Customer Service

Creativity

Organization

Leadership

Certification

Supervisor Tool Kit

Carpet Cleaning Certification

Mold Inspection and Remediation Certification Course

Timeline

Custodial Lead

SDSU
01.2023 - Current

Labor

SDSU
09.2021 - 01.2023

Custodial Worker

SDSU
04.2019 - 08.2021

Laundy Attendant

Sharp Healthcare
09.2015 - 03.2019

Housekeeper

Sodexo
10.2011 - 08.2015

Hospital Housekeeper

Kaiser Permanente
01.2004 - 07.2009

High School Diploma -

Preparatoria Federal Lazaro Cardenas
Claudia Hernandez