Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Hernandez

Concord,CA

Summary

Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills. With 5 years of experience instructing students and supporting lead teachers. Highly skilled at reinforcing lesson information, tutoring, enforcing rules and preparing materials. Team player well-versed in coordinating with teacher and carrying out established lesson plans and activities. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every parent/student/client a positive and memorable experience. Committed employee with a history of meeting company needs with consistent and organized practices.

Overview

7
7
years of professional experience

Work History

Instructional Aide

Spectrum Center Schools and Programs
Concord, CA
03.2019 - 09.2023

Supervisor

Waterford
Walnut Creek, CA
11.2017 - 11.2018
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained front of the house staff on restaurant policies and procedures, guest service and communication skills to promote positive experiences.
  • Explained goals and expectations required of trainees.
  • Delegated work to staff, setting priorities and goals.
  • Maximized service levels through hands-on leadership.
  • Scheduled and directed staff in daily work assignments.
  • Oversaw restaurant maintenance and cleanliness.
  • Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Food Expeditor

Bridges Restaurant
Danville, CA
08.2016 - 10.2017
  • Assisted in maintaining a clean and organized work area throughout each shift.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Provided mentorship and guidance to new kitchen team members.
  • Adhered to corporate standards and policies in overseeing restaurant operations.
  • Effectively multitasked within fast-paced environment.

Education

High School Diploma -

Olympic High School
Concord, CA
06-2015

Skills

  • Progress reporting
  • Behavioral Intervention
  • Classroom Inclusion
  • Group and individual Instruction
  • Evidence-based Program use
  • Faculty Collaboration
  • Reading and Writing support
  • Student Supervision
  • Effective Communication
  • Relationship building
  • Calm and patient demeanor
  • Computer skills
  • recording and imputing data
  • Individualized Education plans
  • Tutoring and mentoring
  • Organization and Prioritization
  • Creates a friendly, positive, and outgoing environment
  • Conflict resolution
  • Multicultural awareness
  • Bilingual in Spanish and English
  • Supervising student activities
  • Special Education support
  • Thrive in fast paced work
  • Work great under pressure
  • Helped support during IEP's

Languages

Spanish
Native/ Bilingual

Timeline

Instructional Aide

Spectrum Center Schools and Programs
03.2019 - 09.2023

Supervisor

Waterford
11.2017 - 11.2018

Food Expeditor

Bridges Restaurant
08.2016 - 10.2017

High School Diploma -

Olympic High School
Claudia Hernandez