Summary
Overview
Work History
Skills
Keyexperience
Timeline
Generic

Claudia Hernandez

Rialto,CA

Summary

Versatile Healthcare professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and hardworking team player with expertise in completing various clerical tasks with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

15
15
years of professional experience

Work History

Medical Assistant

Loma Linda University Health Care
06.2019 - Current


  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Coordinated referral processes for specialist consultations or diagnostic tests requested by physicians.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.



Lab Technician

Inland Hematology Oncology
01.2017 - 01.2019
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.


  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Lead Phlebotomist

Quest Diagnostics
01.2010 - 01.2013
  • Enhanced patient experience by implementing efficient blood collection techniques and maintaining a comfortable environment.
  • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
  • Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
  • Increased accuracy in specimen handling by following strict protocol for centrifugation, aliquoting, and storage procedures.

Skills

  • Certified Medical Assistant
  • Clinical Documentation
  • Medical office administration
  • Direct Patient Care
  • Data Entry
  • Insurance Verification
  • First Aid
  • CPR

Keyexperience

20+ Years of experience in the Medical Field. Assisting in patient health care.

Timeline

Medical Assistant

Loma Linda University Health Care
06.2019 - Current

Lab Technician

Inland Hematology Oncology
01.2017 - 01.2019

Lead Phlebotomist

Quest Diagnostics
01.2010 - 01.2013
Claudia Hernandez