Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Claudia Hernandez

Queens,NY

Summary

Committed professional successfully supervises, guides, and supports students. Develops meaningful relationships with students and mentors for growth and improvement. Establishes and maintains safe and healthy environment for children by keeping learning environment clean and orderly.

Overview

2025
2025
years of professional experience

Work History

Teacher's Assistant

Apple School
Jamaica , New York
10.2022 - Current
  • Facilitated small group instruction and activities for students of varying abilities.
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Laminated teaching materials to increase durability under repeated use.
  • Greeted parents at school events to provide information about curriculum and activities.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Created visual aids such as bulletin boards or displays to enhance the learning environment.

Home Health Aide

Best Care Agency
Forest Hills, New York
02.2021 - 03.2022
  • Monitored vital signs such as temperature, pulse rate, blood pressure
  • Take patient to doctors appointments
  • Cook all meals
  • Shower and dress patient
  • Keep patient company by entertaining with board games and watching patients favorite shows

Emergency Dispatch Operator

Blask Answering Service
Forest Hills, New York
02.1997 - 05.2013
  • Informed supervisors of any unusual events or incidents that occurred during shift operations.
  • Answered emergency calls from the public and assessed the situation to determine the appropriate response.
  • Prioritized incoming calls based on severity of situation.
  • Utilized a computer aided dispatch system to enter data accurately into the database.
  • Verified caller's identity before responding or dispatching resources.
  • Communicated effectively with individuals in stressful situations while keeping calm and composed demeanor.
  • Gathered information from callers quickly and accurately using active listening skills.

PFC

US Army
Anchorage, Alaska
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.

Education

Some College (No Degree) - Sociology

Queens College
Flushing, NY

Skills

  • Activity implementation
  • Student assessments
  • Classroom support
  • Classroom supply management

Languages

Spanish
Native/ Bilingual

Hobbies

•Drawing

•Reading books

•Cooking gluten free recipes

•Listening to music

Timeline

Teacher's Assistant

Apple School
10.2022 - Current

Home Health Aide

Best Care Agency
02.2021 - 03.2022

Emergency Dispatch Operator

Blask Answering Service
02.1997 - 05.2013

PFC

US Army

Some College (No Degree) - Sociology

Queens College

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Claudia Hernandez