Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Claudia Hernandez

San Elizario,TX

Summary

I am looking for a new career path in the oil industry. I am great hardworking individual, very dependable. I am willing to get training needed if need be, i am a very respectful person, and work well with others, and eager to learn new things. I have my TWIC Card and OSHA 10 Hour Course.

Overview

12
12
years of professional experience

Work History

Scaffolder

EXCEL- Scaffolding
Cheyenne, Wyoming
04.2022 - 06.2025
  • Constructed scaffolds to ensure worker safety at heights while maintaining organized work areas.
  • Performed inspections and maintenance on scaffolding to meet safety regulations.
  • Utilized tools and equipment effectively during 12-hour shifts in Wyoming area.
  • Demonstrated flexibility by working seven days a week and adapting to various schedules.
  • Receive instructions from the foreman and lead man on the scope of work.
  • Pre-walk the job area and identify potential hazards and obstructions that may exist and document them on JSA.
  • Help gather materials needed for task accordingly.
  • Help spot forklift operators into work area.
  • Install barricades with existing hazards on tags.
  • Help pass and install scaffold components such as jack legs, runners, planks, ladders.
  • Maintaining company safety policies.
  • Always maintaining 100% tie offs.
  • Racking and staking any unused materials or dismantled scaffolds.

Bartender

Speaking Rock Entertainment Center
El Paso, TX
03.2018 - 04.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Supervisor

Family Dollar
El Paso, TX
02.2016 - 02.2018
  • Trained staff on best practices to enhance service delivery.
  • Conducted performance reviews to support employee development.
  • Developed training programs for enhanced employee performance.
  • Coordinated cross-functional projects to achieve organizational goals.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Bartender

Coco Bar
El Paso, TX
02.2015 - 02.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Cashier

Walmart
El Paso, TX
01.2013 - 01.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

GED -

Universidad Autonoma De Cuidad
Juarez, Mexico
06.2006

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Customer service expertise
  • Professional appearance
  • Team training and development
  • New hire training
  • Staff management
  • Hospitality and guest service
  • Collaboration and teamwork
  • Teamwork and professionalism
  • Relationship building
  • Engaging customers
  • Responsible serving
  • Scaffold construction
  • Safety inspections
  • Hazard identification
  • Equipment maintenance
  • Material handling
  • Occupational safety
  • Effective communication
  • Health and safety practices
  • Construction safety
  • Scaffolding set up

Timeline

Scaffolder

EXCEL- Scaffolding
04.2022 - 06.2025

Bartender

Speaking Rock Entertainment Center
03.2018 - 04.2022

Supervisor

Family Dollar
02.2016 - 02.2018

Bartender

Coco Bar
02.2015 - 02.2018

Cashier

Walmart
01.2013 - 01.2015

GED -

Universidad Autonoma De Cuidad

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