Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claudia Hernandez

Saint Paul,MN

Summary

Results-driven property manager skilled in tenant relations, lease administration, and property inspections. Proven ability to streamline operations and enhance tenant satisfaction through effective communication and maintenance coordination.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Property manager, Listing Manager

Career Strategies, Inc
Saint Paul, Minnesota
02.2025 - Current
  • Managed tenant relations, addressing maintenance requests and resident complaints swiftly.
  • Coordinated property inspections to uphold safety compliance and standards.
  • Collaborated with vendors for repairs, landscaping, and essential building services.
  • Conducted regular evaluations of property conditions to identify necessary improvements.
  • Ensured timely collection of rent payments through diligent follow-up with tenants.
  • Established and enforced policies regarding tenant relations and property regulations.
  • Supervised property staff directly to maintain operational efficiency.
  • Completed lease applications and verifications, promptly notifying prospects of results.

Property Manager Office Administrator

Barker Management Inc.
City of Los Angeles, California
03.2024 - 02.2025
  • Streamlined tenant communications through multiple channels to enhance responsiveness.
  • Coordinated property maintenance requests and scheduled timely repairs with vendors.
  • Organized office records, ensuring accurate filing systems for tenant documentation.
  • Supported lease administration by preparing compliance documents and managing renewals.
  • Facilitated comprehensive property inspections, preparing reports and necessary documentation.
  • Maintained office supplies inventory, ordering materials to ensure uninterrupted operations.
  • Conducted regular property inspections to uphold safety regulations and local ordinances.
  • Reviewed tenant applications, verifying credit history to ensure qualified applicants.

Property Manager Office Administrator

John Stewart Company
Los Angeles, California
03.2021 - 03.2024
  • Managed tenant communications and inquiries across multiple channels to enhance responsiveness.
  • Coordinated property maintenance requests and scheduled repairs with vendors to ensure timely resolutions.
  • Conducted regular property inspections, ensuring compliance with safety regulations and local ordinances.
  • Organized office records, maintaining accurate filing systems for tenant files in accordance with company policy.
  • Negotiated lease terms and collected security deposits and first month's rent from tenants.
  • Generated monthly reports on occupancy rates, delinquency rates, and cash flow metrics for management review.
  • Provided administrative support, including managing correspondence and answering tenant queries efficiently.

Education

High School Diploma -

Belmont Adult High School, Los Angeles,
Los Angeles, CA
06-2019

Skills

  • Tenant relations and lease administration
  • Property inspections and maintenance coordination
  • Policy enforcement and compliance
  • Customer relationship management
  • Problem solving and conflict resolution
  • Vendor negotiation and management
  • Document organization and management
  • Team leadership and collaboration

Certification

  • Housing Credit College
    CA Diploma HR Management
    • High School Diploma Certificate
    • Date Earned: 2020 Fair Housing 101

    Housing credits 103, 245, 204,101

Timeline

Property manager, Listing Manager

Career Strategies, Inc
02.2025 - Current

Property Manager Office Administrator

Barker Management Inc.
03.2024 - 02.2025

Property Manager Office Administrator

John Stewart Company
03.2021 - 03.2024

High School Diploma -

Belmont Adult High School, Los Angeles,

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