Claudia Hines
Montgomery,AL
Summary
Dedicated Animal Care Professional with hands-on experience in kennel operations and animal behavior. Pursuing Veterinary Technician Associate Degree at Penn Foster (August 2026) while seeking a Veterinary Technician Externship to enhance clinical knowledge. Demonstrated leadership in training new team members within fast-paced environments.
Overview
4
4
years of professional experience
Work History
Kennel Technician/Trainer
Camp Bow Wow
Montgomery, AL
12.2024 - Current
- Provide daily care for dogs in a high-volume daycare and boarding environment.
- Supervise large play groups while monitoring behavior to ensure a safe and positive environment.
- Exercise dogs and monitored their health and behavior.
- Recognize signs of stress, illness, injury, or behavioral changes and promptly report concerns.
- Facilitate enrichment activities and exercise programs to enhance physical and mental stimulation for dogs in care.
- Document feeding schedules, medications, behavioral observations, and incidents accurately.
- Communicate regularly with pet parents to ensure understanding of pets' care and well-being, enhancing customer satisfaction.
- Train and mentor newly hired kennel technicians on operating procedures, animal handling techniques, cleaning protocols, safety standards, and customer service expectations.
- Collaborate with leadership to uphold operational standards, contributing to consistent quality care for all dogs.
Kennel Technician/Trainer
Petland
Montgomery, Alabama
07.2022 - 07.2023
- Exercised dogs and monitored their health and behavior.
- Identified signs of illness or distress requiring attention.
- Groomed pets through bathing, brushing, nail trimming, and ear cleaning to enhance their overall health and appearance. animals including bathing, brushing, nail trimming, and ear cleaning.
- Educated pet owners on preventive care and nutrition, promoting healthier lifestyles for their pets.
- Fed animals daily while monitoring food intake and hydration.
- Cleaned surfaces and equipment to maintain hygiene standards. and sanitized kennels using proper disinfectants.
- Assisted in training newly hired employees.
Education
High School Diploma -
Booker T. Washington Magnet High School
Montgomery, AL05-2023
August 2023 - December 2024 -
Tuskegee University
Tuskegee, ALStarting August 2026 -
Penn Foster College
OnlineSkills
- Animal handling
- Behavior observation
- Animal Health Monitoring
- Infection prevention
- Animal Enrichment
- Medication support
- Nutrition monitoring
- Kennel Operations
- Recordkeeping
- Time Management
- Google Workspace
- Microsoft Office
- Team Leadership
- New Employee Training
- Client communication
- Customer Service
Accomplishments
- AWARDS
• Gymnastics Team/All Around State Champion/Vault State Champion
• Alabama Federation of Music Clubs/ Excellent Rating
EXTRACURRICULAR ACTIVITIES
Booker T. Washington Magnet HS Book Club - President
FBLA - Member
Tie and Doll Teen Board - Member Ladies of Excellence/Member Pre-Vet Club
Timeline
Kennel Technician/Trainer
Camp Bow Wow
12.2024 - Current
Kennel Technician/Trainer
Petland
07.2022 - 07.2023
High School Diploma -
Booker T. Washington Magnet High School
August 2023 - December 2024 -
Tuskegee University
Starting August 2026 -
Penn Foster College