Claudia Hipolito
Mesquite ,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
18
18
years of professional experience
Work History
Office Manager
Ultimate Home Health Care
01.2021 - Current
- Managed a team of healthcare professionals, ensuring efficient scheduling and high-quality patient care.
- Boosted employee morale through regular recognition of outstanding performance, fostering a sense of purpose and belonging among team members.
- Increased staff competency by designing and implementing targeted in-service education programs based on identified needs.
- Developed and implemented training programs for staff to enhance their knowledge and skills in home health.
- Promoted a culture of safety within the organization by routinely reviewing incident reports, addressing potential risks proactively.
- Enhanced the agency''s reputation by consistently delivering exceptional care to patients and maintaining open lines of communication with family members.
Office Manager
Americare Home Health System INC
03.2019 - Current
- Answer phone lines, scheduling, payroll, admissions, referrals, follow up on doctors orders, thin out charts, oasis transmissions, eligibility, filing
- Programs used Cradle, Doctor Alliance, Kinnser, Suture Sign.
Administrator Assistant
Ness Home Health Services
10.2017 - 06.2018
- Answer phone lines, scheduling, payroll, 485, thin out charts, prepare admission packages, call patients to follow-ups on nurses visits, follow up on doctors orders, referrals
Office Manager
Dr XueCheng Wang M.D., P.A.
05.2010 - 12.2011
- Heavy phones, insurance verification, pre authorizations for CT, MRI and MRA, collect co-pay and deductible, schedule appointments, vital signs, venipuncture, injections, lab orders, pap smear set up, minor surgery set up, ordering supplies for lab and office as well.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
Manager Assistant
Timely Home Health
10.2008 - 03.2010
- Billing, oasis, eligibility, answer phone lines, filing, payroll, back ground check, call nurses for notes, thin out charts, 485, interpreter ( English to Spanish and vise verse), PT, OT, ST referrals.
Front and back medical assistant
Dr. Humberto Lopez M.D., P.A.
08.2006 - 08.2008
- Vital signs, EKG, pap smear set up, minor sx set up, strep test, urinalysis, glucose, injections, venipuncture, referrals, prescription refill, autoclave, lab orders, welcome patients, collect co pay and deductible, insurance verification, heavy phone lines, schedule appointments, filing.
Education
MA Diploma -
ATI Career Training Center
Dallas, TX08.2006
High School Diploma -
Irving High School
Irving, TX06.2004
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Data Entry
- Computer Proficiency
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Ultimate Home Health Care
01.2021 - Current
Office Manager
Americare Home Health System INC
03.2019 - Current
Administrator Assistant
Ness Home Health Services
10.2017 - 06.2018
Office Manager
Dr XueCheng Wang M.D., P.A.
05.2010 - 12.2011
Manager Assistant
Timely Home Health
10.2008 - 03.2010
Front and back medical assistant
Dr. Humberto Lopez M.D., P.A.
08.2006 - 08.2008
MA Diploma -
ATI Career Training Center
High School Diploma -
Irving High School
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