Claudia Huezo
Valley Stream
Summary
Results-driven Pricing Support Specialist skilled in pricing analysis, competitive strategy, and data reporting. Proven ability to enhance pricing structures, driving impactful sales forecasts and fostering strong client relationships.
Overview
24
24
years of professional experience
Work History
Pricing Support Specialist
Rhenus Logistics
Miami
01.2023 - Current
- Evaluated market trends to inform competitive pricing strategies.
- Created reports on pricing changes, analyzing their impact on sales forecasts.
- Supported implementation of pricing software to enhance analysis efficiency.
- Reviewed and adjusted pricing based on product performance and market insights.
- Developed training materials for team members on pricing tools and processes.
- Analyzed pricing and sales for business products.
Pricing Coordinator and Office Manager
Freightmen Internationl Shipping, INC
Lynbrook
01.2022 - 12.2023
- Analyzed pricing data to support competitive market strategies.
- Collaborated with sales teams to align pricing with customer needs.
- Integrated platform of Go-Freight systems into company for Operations and pricing support.
- Managing domestic traffic and implementation
- ,Following SOA and aging reports for sales accounts, P/L reports monthly.
- Proper knowledge of billing, terms codes.
- Received extensive training in accounting practices, support, and reconciliation.
- Became Alternate coordinator for IACMS/ TSA coordinator
Customer Success Manager
Cargotrans INC
Lynbrook
02.2016 - 01.2022
- Facilitated customer onboarding processes to enhance user experience and satisfaction, implementing SOPS and work closely with operations teams
- Managing potential clients, keeping up with market rates.
- Providing and organizing all first steps for bookings.
- Vendor Negotiations, Auditing files prior billing, planning and creating revenue within the company growth plans.
- Work with CargoWise platform for pricing and operations.
- Negotiation service contracts with each tradeline, Trans Atlantic and Transpac, Latham market.
- Handled pricing and management of OGG rates for air and ocean shipments in the Latam market.
Inside Sales Supervisor
DB Group America
Jamaica NY
02.2002 - 01.2016
- Supervised inside sales team, resulting in increased productivity and enhanced customer engagement.
- Coordinated training sessions for new sales representatives, improving product knowledge and readiness.
- Fostered strong client relationships through consistent communication and follow-up, ensuring satisfaction and loyalty.
- Implemented CRM system to streamline workflow and improve information sharin
- Managed ocean and air import operations from start to finish.
Education
Some College (No Degree) - Accounting And Finance
University of El Salvador
El SalvadorSkills
- Pricing analysis
- Market research
- Competitive strategy
- Data reporting
- Software integration
- Customer onboarding
- Sales collaboration
- Negotiation techniques
- Customer support
- Relationship building
Languages
Spanish
Professional
Timeline
Pricing Support Specialist
Rhenus Logistics
01.2023 - Current
Pricing Coordinator and Office Manager
Freightmen Internationl Shipping, INC
01.2022 - 12.2023
Customer Success Manager
Cargotrans INC
02.2016 - 01.2022
Inside Sales Supervisor
DB Group America
02.2002 - 01.2016
Some College (No Degree) - Accounting And Finance
University of El Salvador