Claudia Hyde
International Relations & Affairs
Chicago,Illinois
Summary
Enthusiastic Interpreter with experience in consecutive interpretation eager to contribute to team success through hard work, attention to detail and excellent communication skills. Recognized consistently for performance excellence and bringing in-depth knowledge of cultural context. Exceptional ability to provide renditions quickly and accurately, avoiding additions or omissions. Highly motivated to learn, grow and excel in the Healthcare & Medical Interpretation Industry.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Bilingual Interpreter
Language Line Solutions
, Remote
05.2020 - 12.2020
- Provided consecutive interpretations over the phone for 4000+ patients and healthcare providers, successfully maintaining pace with native speakers to deliver real-time accurate renditions.
- Followed ethical codes to protect confidentiality of patient medical information.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate and understand one another.
- Maintained message content, tone and emotion as closely as possible.
- Developed excellent attentive listening, memory and note-taking skills to provide accurate and high quality renditions without additions or omissions.
- Attended training programs to improve professional knowledge and interpretation skills.
- Streamlined patient and provider interaction by facilitating effective communication.
Intern at Consulate of Colombia in Miami
Ministry of Foreign Affairs of Colombia
Coral Gables, Florida
01.2019 - 07.2019
- Delivered expert clerical support to the different Consular Offices such as Passports, Visas, IDs and Power of Attorney by efficiently assisting in administrative procedures and handling wide range of routine and special requirements.
- Interacted with English and Spanish-speaking customers professionally by phone, email or in-person to provide information and guidance in a timely manner and directed to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Managed office inventory by restocking supplies and organizing Identification documents.
- Helped with administrative support, including managing incoming calls, responding to e-mails, coordinating files and sorting mail.
- Assisted the Consul general through organizing his daily agenda and administrative support duties.
Education
Bachelor of Arts - International Relations And Affairs
Universidad Del Norte
Colombia 01.2015 - 09.2019
Skills
Attentive listening
Excellent memory and note-taking skills
Fluent in Spanish
Written Communication
Medical Terminology
Computer Skills
Cultural Awareness
Time Management
Interpersonal Communication
Teamwork and Collaboration
Strong Work Ethic
Project Management
Certification
Health Care Interpreter Course, University of Memphis - School of Public Health
Accomplishments
- Helped translate an E-commerce website for Spanish release for a company that exceeds $9,000,000 in revenue (ABC supply co. - myABCsupply.com).
- Diploma in Peacebuilding and Conflict Resolution: A Territorial Public Management Approach. Organization of Ibero-American States - OEI & Universidad del Norte, Barranquilla. (2018).
Timeline
Health Care Interpreter Course, University of Memphis - School of Public Health
11-2021
Project Management Principles and Practices Specialization, Coursera - University of California, Irvine
08-2021
SQL for Data Science, Coursera- University of California, Davis
08-2021
Bilingual Interpreter
Language Line Solutions
05.2020 - 12.2020
U.S. Public Policy: Social, Economic and Foreign Policies
05-2020
Intern at Consulate of Colombia in Miami
Ministry of Foreign Affairs of Colombia
01.2019 - 07.2019
Bachelor of Arts - International Relations And Affairs
Universidad Del Norte
01.2015 - 09.2019