CLAUDIA IBANEZ
AUSTIN,US
Summary
Accounts payable analyst with expertise in managing vendor accounts and processing large volumes of invoices. Proficient in handling legal documents, notarizing and executing payments via ACH, wire transfer, and checks, ensuring timely transactions. Recognized for accuracy in financial reporting and commitment to exceptional vendor service.
Overview
9
9
years of professional experience
Work History
Accounts Payable Analyst
New American Funding
Austin, US
05.2019 - Current
- Manage delinquent mortgage loan accounts closely interfering with Property Resolution, Foreclosure, Bankruptcy, and Loss Mitigation departments.
- Ensure invoices, check requests, and expense reports have the correct loan account number, and backup documents for approvals.
- Maintain a 98% QA average score, leading to meeting all quarterly bonus goals.
- Manage 1,500 monthly transactions while maintaining a 98% quality assurance score, and achieving quarterly performance targets.
- Coordinate cross-departmental communication between the Property Resolution, Foreclosure, Bankruptcy, and Loss Mitigation teams to resolve complex account issues.
- Cross-check the attached paperwork, release, and follow up on corrections, to ensure all vendors are paid in a timely manner.
- Manage payment operations within the default department, guaranteeing precise processing of invoices and expense reports.
- Develop streamlined workflow protocols for delinquent mortgage accounts, enhancing interdepartmental efficiency and compliance standards.
Residential Sales Associate
AMLI Residential
Austin, US
05.2021 - 11.2021
- Streamlined residential leasing process by managing tenant screenings, lease preparations, and property tours while implementing targeted marketing campaigns to boost occupancy rates.
- Developed marketing strategies and promotional campaigns to attract quality tenants while fostering strong relationships with current residents.
- Orchestrated property tours and documented tenant applications, background checks, and lease agreements to ensure regulatory compliance.
- Conducted background and credit checks and verified other references per Leasing Manager's instructions.
- Prepared leases for Leasing Manager's review and approval; obtained signatures from management and tenants.
- Maintained an updated list of promotions and discounts to enhance tenant interest and engagement.
- Warmly greeted visitors, prospective renters, and current residents.
Provider Enrollment Analyst
Texas Medicaid & Healthcare Partnership
Austin, US
06.2017 - 05.2019
- Evaluated provider applications against CMS regulations, managing comprehensive PECOS database validation, and NPI record maintenance for Texas Medicaid enrollment.
- Followed up with providers and government agency caseworkers to ensure timely processing of mandated applications and documentation.
- Performed relevant NPI and provider background research for entry into the state's Medicaid database to ensure the consistency and integrity of the provider's information.
- Conducted thorough background verification and eligibility assessments for healthcare providers, managing critical documentation in state Medicaid systems.
- Coordinated with government caseworkers and healthcare providers to expedite application processing while ensuring regulatory compliance.
- Led decision-making on provider eligibility for Texas Medicaid enrollment, issuing denial and appeal letters to providers.
Education
Some College (No Degree) - BUSINESS ADMINISTRATION
Austin Community College
Austin, TXSkills
- Vendor management
- Bank reconciliation
- Document processing
- Public Texas notary
- Bankruptcy
- Foreclosure
- Escrow
- Underwriting
- Financial reporting
- Sales
- Process automation
- Client relations
- Portfolio management
- Risk mitigation
- Credit analysis
- Revenue optimization
- Expense analysis
- Client acquisition
- Medical coding
- Data privacy
Languages
- English, Highly proficient
- Spanish, Native
Timeline
Residential Sales Associate
AMLI Residential
05.2021 - 11.2021
Accounts Payable Analyst
New American Funding
05.2019 - Current
Provider Enrollment Analyst
Texas Medicaid & Healthcare Partnership
06.2017 - 05.2019
Some College (No Degree) - BUSINESS ADMINISTRATION
Austin Community College