CLAUDIA I. TALAMANTES

Company Overview: General Surgery Department

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Taught patients about medications, procedures, and care plan instructions.
• Obtained client medical history, medication information, symptoms, and allergies.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Collected and documented patient medical information such as blood pressure and weight.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
• Assisted physicians with minor surgeries, including preparing operating rooms and sterilizing instruments.
• Verified patient insurance coverage and collected required co-payments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Oriented and trained new staff on proper procedures and policies.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Implemented care and efficiency improvements to support and enhance office operations.
• Collected pertinent data and calculations to aid physicians in interpreting results.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Prepared lab specimens for diagnostic evaluation.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• General Surgery Department. Website: Not provided.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Coordinated with facilities to set up surgeries for one physician breast cancer surgeries and elective surgeries.
• Answered phone calls and messages for one-physician General Surgery medical facility, scheduling appointments, and handling patient inquiries.
• Assisted families by answering questions, supplying general information, and providing frequent updates on patient progress.
• Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy.
• Documented procedure plans, surgery notes, and progress updates to facilitate communication among healthcare providers.
• Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
• Evaluated patients to detect contraindications before anesthesia or scheduled surgery.
• Communicated medical information and discharge instructions to patients and families to reduce return visits.
• Investigated and resolved issues affecting hospital operations and patient care.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Evaluated patient histories, complaints, and current symptoms.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Educated family members and caregivers on patient care instructions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Recorded details regarding therapies to keep patient charts updated.