Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

CLAUDIA L JIMENEZ

Nacogdoches

Summary

I am searching to obtain employment with a stable employer who has room for advancement and can utilize my skills, experience, and education. Needing a secure and challenging position in a reputable organization to expand my learnings, knowledge, and skills. Also, to secure a responsible career opportunity to fully utilize my training while making a significant contribution to the success of the company. Perform reception/front desk.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Dr. Charles W Page
02.2025 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.

Memorial Hospital Family First Primary Care
11.2022 - 07.2024
  • Know the different insurances and how to use the insurance websites for verification.
  • I check in the patients, checked their demographics were up to date, and insurance was verified, and collected co-pay.
  • Other roles were to make sure provider had the patient’s records if they were coming for a hospitalization follow-up and/or a Doctor visit.
  • Answer phones and try to help the patients with their needs such as schedule appointments, and or medication refills.
  • Learn the different medications that could be sent to the nurses, and the medication that were sent to the provider, and if they needed to have an appointment.
  • After the patients visit schedule them their next follow-up, provide and lab or imaging orders, or anything else the provider discussed with them during the visit.
  • Pull patients in room and perform vital sign check(B/P, O2)

Medication Technician

Magnolia Court Assisted Living
07.2019 - 11.2023
  • Provide medication, and records blood sugar, blood pressure, and other vital signs.
  • Requires legible, accurate documentation on the 24 hour communication book, and on the resident chart.
  • Monitors medications that arrive from the pharmacy, and timely notify the pharmacy.

Caregiver

Magnolia Court Assisted Living
07.2019 - 11.2023
  • The Caregiver is responsible for all duties in relation to safely providing for the resident's care and wellbeing.
  • Will assist in the dining room during meal times, set up, take meal/beverage, orders, serve, bus tables.

Administrative Clerk

Rachel B Head, Urology
05.2021 - 11.2021
  • Administrative clerical duties such as check in out patients, verify demographic information, verify insurance, collect co-pay.
  • Collect new patient paperwork and get ID and properly file in their chart for appointment.
  • Review Referrals, verify diagnostics, insurance and who referred them, then followup call for appointment.
  • Surgery/Procedures, call the insurance for eligibility and benefits, provide correct documents, correct information to the patient to know when and how to preregister at the surgery center.

Education

Certificate - Medical Assistant

Panola College
Carthage Tx
12-2025

2 Years at College or a Technical or Vocational School -

Panola College
Carthage, TX
12.2017

2 Years at College or a Technical or Vocational School -

Angelina College
Lufkin, TX
08.2012

Skills

  • Bilingual
  • Office administration
  • Patient registration
  • Microsoft office
  • Insurance verification
  • Payment collection
  • Workflow optimization
  • Proficient in ECW and Athena software
  • Patient reception management

Certification

CPR Certification

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Medical Receptionist

Dr. Charles W Page
02.2025 - Current

Memorial Hospital Family First Primary Care
11.2022 - 07.2024

Administrative Clerk

Rachel B Head, Urology
05.2021 - 11.2021

Medication Technician

Magnolia Court Assisted Living
07.2019 - 11.2023

Caregiver

Magnolia Court Assisted Living
07.2019 - 11.2023

2 Years at College or a Technical or Vocational School -

Panola College

Certificate - Medical Assistant

Panola College

2 Years at College or a Technical or Vocational School -

Angelina College

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CLAUDIA L JIMENEZ