Claudia Joppert
San Diego,CA
Summary
Driven by a proven track record at Epsilon, I excel in transforming complex datasets into actionable insights with advanced tools like Google Big Query and Excel. My adeptness in data visualization and presentations, coupled with a collaborative spirit, has significantly enhanced decision-making and business efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Analyst 2
Epsilon
01.2023 - Current
- Produced monthly reports using advanced Excel spreadsheet functions, GA, GA4, Google Looker, and Big Query
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Data Analyst
Epsilon
09.2022 - 01.2023
- Leveraged advanced web, CRM, and SMS analytics to identify trends, enabling proactive business strategy adjustments with Amgen.
- Enabled more personalized customer experiences by analyzing behavior patterns and preferences for Wing Stop with an internal program called Discovery.
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors with Macros on Excel.
- Improved data visualization techniques, making insights more accessible to non-technical stakeholders.
Market Research Intern
Seam Social Labs
02.2022 - 06.2022
- Identified and monitored industry trends to stay ahead of competitors and address emerging market needs proactively.
- Fostered strong professional relationships with colleagues and supervisors, contributing to intern success and potential for future opportunities.
- Assisted in creating and distributing surveys to gather valuable feedback from customers, improving product offerings.
- Collected and analyzed consumer data for better-targeted marketing campaigns, increasing customer engagement.
Search Fund Analysis Intern
Blue Glass Capital
09.2021 - 12.2021
- Authored an in-depth research report to guide investments in the water management and irrigation analytics industries.
- Ideated 10 macroeconomic trends a week which may give rise to prospective investment opportunities.
- Researched 30 potential acquisition targets a week and drafted solicitations to appeal to sellers.
Retail Sales Associate
Peruvian Connection
06.2021 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - Economics
American University
Washington12.2021
Skills
- Data Visualization and Presentations
- Google Big Query
- Google Looker
- SQL
- Excel
- Tableau
Certification
- Data Analysis for Management Certificate (The London School of Economics) - May, 2021
- Advanced Google Analytics - December, 2022
- SQL for Data Science - April, 2024
Languages
Portuguese
Elementary
Interests
Tennis
Piano
Working out
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Analyst 2
Epsilon
01.2023 - Current
Data Analyst
Epsilon
09.2022 - 01.2023
Market Research Intern
Seam Social Labs
02.2022 - 06.2022
Search Fund Analysis Intern
Blue Glass Capital
09.2021 - 12.2021
Retail Sales Associate
Peruvian Connection
06.2021 - 08.2021
Bachelor of Arts - Economics
American University
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