Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Claudia Juarez Sanchez

San Antonio,TX

Summary

Dependable professional known for being committed to providing enjoyable transportation for passengers. Determined Bus Operator boasting a great driving record, consistent job attendance and a great work ethic. Safety-conscious Bus Operator with a career providing passenger assistance, communicating effectively with dispatch and reporting activities that appear suspicious. Bilingual individual committed to safe travel and transport. Ready to tackle new challenges with a terrific company. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bus Operator

VIA Metropolitan Transit
San Antonio, TX
07.2023 - Current
  • Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
  • Provided safe and reliable transportation for passengers to their destinations.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Adhered to set schedules while operating buses safely along assigned routes.

Sales Associate

Barri Financial Group
Corpus Christi, TX
02.2023 - 07.2023
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Cashier

Golden Corral Buffet and Grill
Corpus Christi, TX
01.2023 - 02.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Sales Associate

Victoria Secret
Corpus Christi, TX
10.2022 - 12.2022
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.

Education

Some College (No Degree) - Psychology

UAL
MEXICO

Skills

  • Bus inspections
  • Effective communication skills
  • Incident Reporting
  • Basic repair procedures
  • Troubleshooting skills
  • Cash Handling
  • Product Recommendations
  • Cash Register Operation
  • Payment Processing
  • ID Verification
  • Customer Service
  • POS Systems
  • Customer Assistance
  • Proficient in [Software]
  • Customer service excellence
  • Issue Resolution
  • Customer Relations
  • Written and verbal communication

Languages

Spanish
Native/ Bilingual

Certification

  • HR Law: TITLE VII OF THE CIVIL RIGHTS ACT
  • 8 Workplace Distractions to Be Aware of

Timeline

Bus Operator

VIA Metropolitan Transit
07.2023 - Current

Sales Associate

Barri Financial Group
02.2023 - 07.2023

Cashier

Golden Corral Buffet and Grill
01.2023 - 02.2023

Sales Associate

Victoria Secret
10.2022 - 12.2022

Some College (No Degree) - Psychology

UAL
Claudia Juarez Sanchez