Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Karichko

Georgetown

Summary

Motivated Operations Lead who is willing and determined to take on challenges within the business to support and drive growth. Strong work ethic, adaptability, and communication skills.

Overview

4
4
years of professional experience

Work History

Operations Lead

Aspen Dental
Cedar Park
10.2021 - 06.2025
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Organized patient charts prior to each appointment in order to save time during check-in process.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Provided support with front office duties such as photocopying documents or scanning files.
  • Applying patients for financing and breaking down treatment.

Cashier

Rum Enterprise
Georgetown
01.2021 - 09.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated the cash register to receive payment by cash, check, and credit card.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Discounted purchases by scanning and redeeming coupons.

Cashier

Gus Drugs
Georgetown
10.2021 - 05.2022
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reviewed prescriptions for accuracy prior to dispensing them to patients.
  • Verified insurance coverage for prescriptions prior to filling them.
  • Maintained accurate records of medications, prescriptions, and patient profiles.
  • Communicated with doctors, nurses, and other healthcare professionals regarding prescriptions.
  • Assisted pharmacists with filling prescriptions as needed.

Education

High School Diploma -

East View
Georgetown
05-2022

Skills

  • Appointment scheduling
  • Patient chart organization
  • Insurance verification
  • Financial transactions
  • Reviewing treatment
  • Customer service
  • Hard working
  • Multitasking

Timeline

Operations Lead

Aspen Dental
10.2021 - 06.2025

Cashier

Gus Drugs
10.2021 - 05.2022

Cashier

Rum Enterprise
01.2021 - 09.2022

High School Diploma -

East View

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