Claudia Kemp
Toledo
Summary
Skilled medical biller with expertise in claim processing, insurance verification, and billing compliance. Committed to maintaining organized documentation and ensuring accurate coding using ICD-10 standards.
Overview
21
21
years of professional experience
Work History
Medical Biller
Giving All Back LLC
Toledo
09.2025 - Current
- Processed medical claims using billing software for timely submissions.
- Reviewed patient records to ensure accurate coding and billing compliance, minimizing claim denials.
- Communicated with healthcare providers to resolve billing inquiries effectively.
- Maintained organized documentation of patient accounts and claims status to facilitate timely processing.
- Assisted in verifying insurance eligibility for patients prior to services.
- Submitted electronic claims to various insurance carriers.
- Verified medical codes for diagnoses, treatments, procedures, and supplies using ICD-10 coding system to ensure billing accuracy.
- Applied HIPAA privacy and security regulations while handling patient information.
- Entered payment information into patient accounts to ensure accurate financial records.
Systems Administrator
Lima UMADAOP
Toledo
05.2019 - 09.2025
- Managed network security protocols and user access, enhancing protection of organizational systems.
- Configured and maintained servers to ensure optimal performance and reliability.
- Provided technical support to staff, resolving software and hardware issues to minimize downtime.
- Trained staff on best practices for using IT resources effectively.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights, ensuring secure and efficient user onboarding.
- Oversaw storage management, data migration, backups and drive replacements.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Provided guidance on best practices related to system administration procedures.
Assistant Wedding Coordinator
Toledo Museum of Art
Toledo
08.2009 - 06.2012
- Coordinated wedding logistics with vendors and museum staff to ensure smooth event execution.
- Managed event timelines and schedules to align all activities for seamless execution.
- Organized venue setup, including décor and seating arrangements, to create an inviting atmosphere.
- Supported the lead coordinator during event planning meetings.
- Facilitated vendor contracts and agreements to align with museum policies.
Career Coach
Urbane Knights
Toledo
10.2005 - 05.2006
- Led workshops on resume writing and interview preparation techniques to equip clients with essential job search skills.
- Provided one-on-one coaching sessions to enhance clients' job search strategies.
- Guided clients in identifying career goals and developing actionable plans.
- Created individualized action plans with clients to establish and pursue actionable career goals.
- Utilized career assessment tools to evaluate clients' skills and interests effectively.
- Collaborated with local businesses to create internship and job placement opportunities.
- Coordinated networking events to connect clients with industry professionals and resources that support the employment of individuals with barriers.
- Offered support in navigating online job search platforms and application processes.
Education
Some College (No Degree) - English Literature
Owens Community College
Perrysburg, OHSkills
- Claim processing
- Insurance verification
- Billing compliance
- Denial management
- HIPAA regulations
- ICD-10 proficiency
- PNM Medicaid System
- Records management
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Customer service
- Clerical support
- Healthcare communication
Timeline
Medical Biller
Giving All Back LLC
09.2025 - Current
Systems Administrator
Lima UMADAOP
05.2019 - 09.2025
Assistant Wedding Coordinator
Toledo Museum of Art
08.2009 - 06.2012
Career Coach
Urbane Knights
10.2005 - 05.2006
Some College (No Degree) - English Literature
Owens Community College