Claudia Laney
Stryker,OH
Summary
Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
10
10
years of professional experience
Work History
Department Lead
Power Train Components
10.2017 - Current
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Developed and executed new training programs, resulting in increased productivity within the department.
- Managed cross-functional projects, ensuring timely completion and alignment with company goals.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Oversaw efficient inventory stocking and supply rotation.
- Oversaw 20 department staff to cover for other department leaders.
Crew Member Team Leader
Pisanellos
03.2014 - 10.2017
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
- Streamlined workflow for increased efficiency through regular process evaluations and adjustments.
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Education
High School Diploma -
Delta High School
Delta06.2015
Skills
- Team Management
- Instructional support
- Customer Relations
- Team Development
- Merchandising understanding
- Recordkeeping
- Multitasking strength
- Staff Training
- Verbal and written communication
- Organizational abilities
- Team Training
- Inventory Coordination
- Customer Service
Timeline
Department Lead
Power Train Components
10.2017 - Current
Crew Member Team Leader
Pisanellos
03.2014 - 10.2017
High School Diploma -
Delta High School
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