Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Ledesma

Winter Haven,United States

Summary

Compassionate Behavior Technician recognized for high productivity and efficient completion of tasks. Skilled in behavior modification techniques, data collection and analysis, and development of individualized patient plans. Excel at communication, empathy, and patience, ensuring successful implementation of treatment strategies and positive client outcomes. Demonstrated ability to work collaboratively with healthcare professionals to support individuals with behavioral challenges.

Overview

11
11
years of professional experience

Work History

Behavior Technician

Kids Therapy Tower
Lake Wales, Florida
08.2024 - Current
  • Assisted in the development of communication systems using visual supports such as picture exchange systems.
  • Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Maintained accurate and detailed records of patient care, condition, progress, and concerns.

Real Estate Agent

Naim Real Estate Group
Celebration, FL
08.2023 - Current
  • This is a Real Estate Job ( I'm a self employed)
  • I give to the client a great service with purchasing homes and give the estimate how much they will be pay for the property and etc
  • This is part time job

Administrative Manager Assistant and Billing

Impact Computer and Electronics
Hollywood, FL
02.2019 - 03.2021
  • -Oversaw the front office to ensure an optimal level of service/guest satisfaction
  • - Performed general office duties such as printing flyers, responding to emails, purchasing office supplies, taking calls, and copying and scanning important documents
  • -Collected, organized, and filed information for case managers by entering data into their databases
  • -Ensured vendor invoices are documented and processed in a timely manner
  • - Prepared purchase orders, solicited quote proposals and suggested course of action for procurement of requisitions for materials and services
  • - Confirmed, entered and followed up with day-to-day purchase orders
  • -Resolved order discrepancies and processed returns to vendors
  • - Billing assistance by end of any single month (payroll processing)
  • -Work with Project Officers throughout the grant budget process to throughout closeout
  • -Complete data is entered into electronic data systems
  • -Assistance in developing packages that meet all legal and policy requirements as needs of the agency
  • -Supporting evaluation of contractual agreements within a set timeframe in order to technical protocol

Assistant Manager and Billing

Dixie Air Parts LLC
Hialeah, FL
02.2018 - 11.2018
  • Completed monthly and weekly paperwork required by the FAA
  • -Payroll processing and hours calculated to employees receive they payments
  • -Communicated effectively with multiple management team members
  • -Analyze problems, gather pertinent data, and recognize solutions
  • -Plan and organize work
  • -Communicate effectively
  • - Processed purchase orders received through emails
  • - Responded to all incoming emails and phone inquiries
  • - Established strong relationships to gain support and effectively achieve results
  • - Utilized database systems
  • -Use electronic media to enter, revise, track save information
  • -Composing correspondence technical and reports
  • -Prepared responses to client's inquiries
  • -Maintain effective working relationships
  • -Assisting in researching and issues which could have an impact on the project
  • -Collecting and researching information for evaluations of operations
  • -Reviewing information to verify a multiples application
  • -Assisting to planning and development for engineering
  • -Help to gathering information to identify engineering
  • -Verify all receipts and processing merit review applications
  • -Manages all the coordination's
  • -Make supplies purchases and complete the process reconciliation
  • -Develops new forms and systems to enhance programs
  • -Complete the coordination of operation reports
  • -Draft communications to be transmitted to contractors and project participants regarding meeting information and results
  • -Ability to develop project budgets
  • -A strong interest to resolve conflict resolution and mediation
  • -Demonstrated flexibility and ability to work independently

Waranty Department and Data Entry

Brandsmart USA
Fort Lauderdale, FL
06.2014 - 09.2018
  • Received customer care calls, handled billing and product issues
  • Counseled clients on options for warranty service and coverage
  • Handled incoming requests from customers and ensured that issues were resolved accurately
  • Met and exceeded monthly performance objectives including call quality, attendance, punctuality, adherence and call handle time

Education

Technical or occupational certificate -

Gulf Coast Real Estate Agent
Orlando, FL, United States
08.2022

Technical or occupational certificate -

Immigration Institute Of florida
Doral, FL, United States
02.2021

Technical or occupational certificate -

Beauty School of america
North Miami, FL, United States
02.2015

Bachelor's degree - computer science

Martires de Chile
Havana, 03, Cuba
07.2006

Skills

  • Team collaboration
  • Program improvement
  • Data collection and analysis
  • Autism spectrum disorder

Languages

  • Spanish, Advanced, Advanced, Advanced
  • English, Advanced, Advanced, Advanced

Timeline

Behavior Technician

Kids Therapy Tower
08.2024 - Current

Real Estate Agent

Naim Real Estate Group
08.2023 - Current

Administrative Manager Assistant and Billing

Impact Computer and Electronics
02.2019 - 03.2021

Assistant Manager and Billing

Dixie Air Parts LLC
02.2018 - 11.2018

Waranty Department and Data Entry

Brandsmart USA
06.2014 - 09.2018

Technical or occupational certificate -

Gulf Coast Real Estate Agent

Technical or occupational certificate -

Immigration Institute Of florida

Technical or occupational certificate -

Beauty School of america

Bachelor's degree - computer science

Martires de Chile

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Claudia Ledesma