Claudia Lerma

• Enforce parking codes by issuing notices and citations for parking violations, approximately 80 citations
per day
• Identify potentially dangerous situations and report to authorities
• Assist at-risk communities with proper services
• Educate citizens on city parking ordinances and violations
• Endure irate citizens and de-escalate situations
• Quick decision-making and thinking on your feet
• Operate handheld computers and printers for citation issuance
• Coordinate with other city employees, contractors, and tow companies
• Self-motivated, work independently
Proceeded to go above and beyond to help citizens outside my line of work. That included providing
shelter in severe weather and assisting a victim after a theft.

• Maintained confidentiality regarding sensitive information related to inmates' personal records or
ongoing investigations
• Supervised inmate movement during daily routines such as meals, recreation time, and visitation hours
• Conducted regular inspections of cells, common areas, and inmate activities to prevent contraband
possession and maintain a secure environment
• Maintained security and order within the correctional facility, ensuring the safety of staff and inmates

• Maintained a high level of accuracy and attention to detail while packaging items
• Followed safety protocols and guidelines to establish a safe working environment for all employees
• Utilized computer systems to track and record packaged items in the database
• Performed routine maintenance on packaging equipment, troubleshooting minor issues when
necessary
• Resolved customer complaints or inquiries related to product packaging promptly and professionally

• Provided guidance and mentoring for students related to after-school activities and programming
• Supervised and cared for a group of 70 children, ensuring their safety and well-being at all times
• Developed and led age-appropriate activities to promote physical, cognitive, and social development
• Maintained a clean and organized daycare environment, including sanitizing toys and equipment
regularly
• Established positive relationships with parents/guardians through effective communication about daily
activities, progress, and any concerns
• Administered first aid or medication as needed, following proper protocols

• Interm night supervisor position and was offered the position but declined it
• Supervised a team of three employees
• Cleaned and vacuumed floors in approximately 25 classrooms; cleaned multiple bathrooms, and other
common areas; disposed of waste appropriately
• Operated floor buffers, carpet cleaners, snow machines, and lawnmowers safely
• Maintained the security of the building by locking doors after hours and checking all entrances are
closed securely
• Inspected buildings for safety hazards or damages and reported any issues to management
immediately