Claudia Lindheimer
Clearlake Oaks,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Youth Care Worker
Crittenton Services for Families and Children
Fullerton , CA
2016.02 - 2019.08
- Developed and implemented individualized plans to meet the needs of youth in care.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Assisted in developing and implementing behavior management strategies with youth in care.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
- Monitored the physical environment to ensure safety of clients and staff.
Supervisor /Chiropractic Assistant
Kona Bay Medical Management
Huntington Park , CA
2002.09 - 2005.09
- Implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring patient satisfaction
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Responded to patients needs and questions regarding their care.
Education
Certified Medical Assistant
West Coast Medical Assistant Training Program
Rohnert Park, CA2024-03
High School Diploma -
Paramount High School
Paramount, CA1991-06
Skills
- Intramuscular injections
- Intradermal / subdermal injections
- Venipuncture
- Blood sugar checks
- EKG knowledge
- Infection control
- Front and back office
- Basic anatomy and physiology
- Professionalism
Languages
English
Professional
Spanish
Professional
Timeline
Youth Care Worker
Crittenton Services for Families and Children
2016.02 - 2019.08
Supervisor /Chiropractic Assistant
Kona Bay Medical Management
2002.09 - 2005.09
Certified Medical Assistant
West Coast Medical Assistant Training Program
High School Diploma -
Paramount High School
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