Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Claudia Liner

Harrisonburg,Virginia

Summary

Motivated people person with exceptional communication skills. Dedicated to providing a wonderful customer service experience to all people. Experienced in large-scale and intimate settings with people coming from all backgrounds.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Harm Reduction/Ground Control

Insomniac
Washington , DC
06.2022 - Current
  • Work with medical to make sure patients are getting the correct help needed.
  • Making sure that Festival attendees stay safe while attending the festival.
  • Controlling any environment you are put in, and making it as safe as possible.

Delivery Driver

Uber Eats
Harrisonburg, VA
11.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.


Delivery Driver

Instacart
Harrisonburg, VA
11.2021 - Current
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Server/Bartender Shift Manager

Magpie Diner
Harrisonburg, Virginia
09.2021 - Current
  • Managed the restaurant.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Works private parties, and bar nights which allows me to create bonds with these people, and turn them into repeat customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Boboko Indonesian Cafe
Harrisonburg, VA
01.2022 - 07.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Educated customers that were interested on traditional Indonesian food.

Volunteer Program Manager

Radical Aid Jax
Jacksonville , FL
01.2020 - 10.2021
  • Supported volunteers by providing training, mentoring, developing and delivering resources and identifying and cultivating partnerships to support volunteers.
  • Attended community functions to promote awareness of organization and goals,recruit volunteers and expand network of donors and volunteers.
  • Educated general public about programs and services offered by our organization and informed general public on how to volunteer, and where they would fit best into out program.
  • Worked directly with the houseless individuals to find out what they needed, wanted, and what we could do to help get them off of the streets.
  • I worked alongside my sister maintaining the Instagram account for the program so people from the community could donate directly to the houseless individuals from the app. (@Radicalaidjax)

Staffing Job

All About You Staffing
Jacksonville, FL
06.2021 - 08.2021


  • Monitored reception areas, greeted guests and escorted individuals to venue locations.
  • Assisted each person with what they needed to make their experience with our staffing company a great one.
  • Maintained clean and neat areas for customers and employees.

Server/Bartender

Barrique Of Avondale
Jacksonville, FL
10.2020 - 07.2021


  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Applied comprehensive knowledge of wine and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Juice Bar Barista

Juice Tap
Jacksonville, FL
12.2018 - 07.2019



  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Festival Volunteer/ Festival Worker

Clean Vibes
Okeechobee, FL
03.2018 - 03.2018
  • Provided cleaning of venue spaces before, and during the shows.
  • Carried out day-day-day duties accurately and efficiently.
  • Cleaned festival camping spaces
  • Interacted with those attending festivals, and got to make lifelong friends.

Education

Business Management

Florida Southern College
Lakeland, FL

Political Science

University of North Florida
Jacksonville, FL

High School Diploma -

Creekside Hgh School
Jacksonville, FL
03.2018

Skills

  • Media Communications
  • Public Relations Strategies
  • Event Networking
  • Public Speaking
  • Team Management
  • Community Relationship Building

Accomplishments

    My biggest accomplishment is creating a Mutual Aid program alongside my sister in my home town to provide for those who are marginalized or houseless. When we started Radical Aid Jax we had no idea what we were starting, but with the gained trust of those in the city we were able to create long lasting impact on the community. I am also a division 2 collegiate athlete, I played Lacrosse for two and a half years before deciding to focus on studies and working in the festival industry.

Certification

I am CPR certified.

Timeline

Harm Reduction/Ground Control

Insomniac
06.2022 - Current

Server

Boboko Indonesian Cafe
01.2022 - 07.2022

Delivery Driver

Uber Eats
11.2021 - Current

Delivery Driver

Instacart
11.2021 - Current

Server/Bartender Shift Manager

Magpie Diner
09.2021 - Current

Staffing Job

All About You Staffing
06.2021 - 08.2021

Server/Bartender

Barrique Of Avondale
10.2020 - 07.2021

Volunteer Program Manager

Radical Aid Jax
01.2020 - 10.2021

Juice Bar Barista

Juice Tap
12.2018 - 07.2019

Festival Volunteer/ Festival Worker

Clean Vibes
03.2018 - 03.2018

Business Management

Florida Southern College

Political Science

University of North Florida

High School Diploma -

Creekside Hgh School

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Claudia Liner