Claudia Long
Summary
Dedicated pet care professional with experience at Pampered Pets Bed & Biscuit, skilled in animal handling and behavior assessment. Enhanced pet well-being through personalized care plans and effective communication with owners. Committed to maintaining high sanitation standards and providing exceptional customer service, ensuring a safe and comfortable environment for all pets.
Friendly and reliable with positive attitude, ready to bring strong organizational and communication skills to retail setting. Capable of quickly learning inventory management and customer service techniques, combined with attention to detail. Aiming to provide exceptional service and contribute to smooth and efficient store operation.
Overview
2
2
years of professional experience
Work History
Pet Care Attendant
Pampered Pets Bed & Biscuit
08.2023 - Current
- Provided daily care and attention for various pets, ensuring their safety and comfort.
- Administered medications and treatments as directed by pet owners, maintaining health protocols.
- Maintained cleanliness of pet facilities, including feeding areas and play spaces, promoting hygiene standards.
- Developed personalized care plans based on individual pet needs, enhancing overall well-being.
- Monitored pet behavior closely to identify any signs of distress or illness, facilitating timely interventions.
- Communicated regularly with pet owners about their pets' status, building trust and satisfaction in services provided.
- Improved pet care quality by providing attentive and personalized attention to each animal''s needs.
- Provided exercise opportunities for pets, resulting in increased energy levels and improved behavior.
- Ensured maximum comfort for pets during boarding stays by creating home-like environments tailored to individual preferences.
Store Clerk and Reservation Specialist
Gateway Park Campground
05.2023 - Current
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Organized merchandise displays to enhance store aesthetics and accessibility.
- Operated point-of-sale system efficiently, facilitating smooth transactions.
- Restocked shelves regularly to ensure product availability for customers.
- Maintained cleanliness and organization of store environment to promote safety and efficiency.
- Collaborated with team members to achieve daily operational goals and improve customer service.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Engaged in training sessions to learn store policies, procedures, and customer service techniques.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Education
High School Diploma -
Napoleon Junior/Senior High School
Napoleon, OH05-2025
Bachelor of Science - Animal Science
The University of Findlay
Findlay, OH05-2029
Skills
- Patience and empathy
- Sanitation protocols
- Animal enrichment
- Animal nutrition
- Behavior assessment
- Animal handling
- Animal care
- Customer service
- Cleanliness and hygiene
- Reliability and punctualit
Timeline
Pet Care Attendant
Pampered Pets Bed & Biscuit
08.2023 - Current
Store Clerk and Reservation Specialist
Gateway Park Campground
05.2023 - Current
High School Diploma -
Napoleon Junior/Senior High School
Bachelor of Science - Animal Science
The University of Findlay