Claudia Lopez
San Antonio,TX
Summary
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Property Manager
S.A Properties LLC
03.2019 - 09.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Office Manager
Centux Properties LLC
06.2017 - 03.2020
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
Front Desk Receptionist
UnitedHealthcare
05.2016 - 10.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX08.2005
Skills
- Building Operations
- Affordable Housing Programs Knowledge
- Multi-Family Property Management
- New Construction
- Sales and Marketing
- Tenant and Eviction Laws
- Fair Housing Mandates
- City and County Regulations
- Leasing and Sales
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Property Manager
S.A Properties LLC
03.2019 - 09.2023
Office Manager
Centux Properties LLC
06.2017 - 03.2020
Front Desk Receptionist
UnitedHealthcare
05.2016 - 10.2017
High School Diploma -
Eagle Pass High School
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