Claudia Martinez
GIBSONTON,FL
Summary
Attentive and focused healthcare professional offering 600 hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Fama
5107 E 32nd Ave, Tampa, Fl, 33619
09.2023 - 11.2023
- Approached issues proactively to best meet current and future community needs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Created educational materials to convey important information to service recipients.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Facilitated community outreach to expand participation and support.
- Coordinated with different service providers to meet clients' individual needs.
- Guided troubled individuals to tools and resources necessary for healing.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
Clinical Research Coordinator
Biocollections WorldWide
5735 NE 2nd Ave, Miami, FL 33137
11.2020 - 06.2022
- Conducted thorough literature reviews supporting the development of innovative study designs and methodologies.
- Complied with research protocols by providing ongoing quality control audits.
- Managed study budgets and resources to maximize return on investment while maintaining quality standards.
- Assisted in drafting comprehensive research reports summarizing findings, conclusions, and recommendations for further action.
- Collected, evaluated, and modeled collected data.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Contributed to the successful completion of clinical trials by proactively resolving issues, mitigating risks, and meeting deadlines in a fast-paced environment.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
Phlebotomy Manager
1001 N Mac Dill Ave Suite B, Tampa, FL 33607
11.2020 - 06.2022
- Reduced supply costs by implementing inventory management strategies and negotiating better pricing from vendors.
- Recruited top-tier talent to maintain a reliable team of skilled phlebotomists dedicated to providing exceptional service.
- Communicated with patients, ensuring that medical information was kept private.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Organized daily work based on collection priority.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Managed daily operations, including staffing, budgeting, quality control, and safety measures in the phlebotomy department.
- Reviewed patient records for accuracy and completeness.
- Adapted quickly to changing regulations or guidelines set forth by regulatory bodies, ensuring consistent compliance within the phlebotomy department.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assisted in updating laboratory policies and procedures, ensuring compliance with industry standards.
- Ensured accurate billing practices by monitoring insurance information updates and coordinating with finance departments.
- Monitored patients for reactions and verified sample quality.
- Collaborated with other department managers to optimize overall laboratory operations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Used personal protective equipment correctly to protect coworkers and patients.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Tampa, FL04.2024
Skills
- Social Media Management
- Staff education and training
- Recordkeeping and Confidentiality
- Administrative Support
- Chronic Disease Management
- Spanish expertise
- Patient Assessment
- Positive Attitude
- Leadership Qualities
- Organized and Efficient
- Teamwork and Collaboration
- Community Service
- Team Collaboration
- PPE use
- Task Prioritization
- Decision-Making
- Multitasking
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Fama
09.2023 - 11.2023
Clinical Research Coordinator
Biocollections WorldWide
11.2020 - 06.2022
Phlebotomy Manager
11.2020 - 06.2022
Bachelor of Science - Nursing
Arizona College of Nursing