Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Martinez

GIBSONTON,FL

Summary

Attentive and focused healthcare professional offering 600 hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer

Fama
09.2023 - 11.2023
  • Approached issues proactively to best meet current and future community needs.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Created educational materials to convey important information to service recipients.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Facilitated community outreach to expand participation and support.
  • Coordinated with different service providers to meet clients' individual needs.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.

Clinical Research Coordinator

Biocollections WorldWide
11.2020 - 06.2022
  • Conducted thorough literature reviews supporting the development of innovative study designs and methodologies.
  • Complied with research protocols by providing ongoing quality control audits.
  • Managed study budgets and resources to maximize return on investment while maintaining quality standards.
  • Assisted in drafting comprehensive research reports summarizing findings, conclusions, and recommendations for further action.
  • Collected, evaluated, and modeled collected data.
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
  • Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.
  • Maintained accurate and up-to-date case report forms and source documents for traceability.
  • Contributed to the successful completion of clinical trials by proactively resolving issues, mitigating risks, and meeting deadlines in a fast-paced environment.
  • Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.

Phlebotomy Manager

11.2020 - 06.2022
  • Reduced supply costs by implementing inventory management strategies and negotiating better pricing from vendors.
  • Recruited top-tier talent to maintain a reliable team of skilled phlebotomists dedicated to providing exceptional service.
  • Communicated with patients, ensuring that medical information was kept private.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Organized daily work based on collection priority.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Managed daily operations, including staffing, budgeting, quality control, and safety measures in the phlebotomy department.
  • Reviewed patient records for accuracy and completeness.
  • Adapted quickly to changing regulations or guidelines set forth by regulatory bodies, ensuring consistent compliance within the phlebotomy department.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assisted in updating laboratory policies and procedures, ensuring compliance with industry standards.
  • Ensured accurate billing practices by monitoring insurance information updates and coordinating with finance departments.
  • Monitored patients for reactions and verified sample quality.
  • Collaborated with other department managers to optimize overall laboratory operations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Used personal protective equipment correctly to protect coworkers and patients.

Education

Bachelor of Science - Nursing

Arizona College of Nursing
Tampa, FL
04.2024

Skills

  • Social Media Management
  • Staff education and training
  • Recordkeeping and Confidentiality
  • Administrative Support
  • Chronic Disease Management
  • Spanish expertise
  • Patient Assessment
  • Positive Attitude
  • Leadership Qualities
  • Organized and Efficient
  • Teamwork and Collaboration
  • Community Service
  • Team Collaboration
  • PPE use
  • Task Prioritization
  • Decision-Making
  • Multitasking

Certification

  • PT - Phlebotomy Technician

Languages

Spanish
Native or Bilingual

Timeline

Volunteer

Fama
09.2023 - 11.2023

Clinical Research Coordinator

Biocollections WorldWide
11.2020 - 06.2022

Phlebotomy Manager

11.2020 - 06.2022

Bachelor of Science - Nursing

Arizona College of Nursing
Claudia Martinez