Claudia Martinez
San Antonio,TX
Summary
Experienced with critical patient care and management in high-pressure environments. Utilizes advanced life support techniques to stabilize and treat patients effectively. Track record of accurate patient assessments and timely interventions to improve health outcomes. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Registered Nurse
St Lukes Baptist Hospital
06.2023 - Current
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
- Managed multiple priorities simultaneously while maintaining focus on providing exceptional patient-centered care within a fast-paced critical care environment.
Medical Assistant
Little Alsace Urgent Care Center
01.2021 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Billing Supervisor
South Texas Urgent Care Center
01.2010 - 05.2021
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
- Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
- Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
- Created detailed reports for management reflecting key financial indicators such as receivables aging analysis, uncollected revenues breakdowns, write-offs statistics, among others contributing valuable insights into the department''s strengths and weaknesses.
- Oversaw the proper allocation of payments received from various sources, ensuring accurate posting to relevant accounts and facilitating efficient reconciliations at monthend.
- Boosted cash flow by identifying areas for improvement in payment terms enforcement and initiating corrective actions as needed.
- Performed account reconciliations and resolved variances.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Improved billing accuracy by implementing systematic audits and updating procedural manuals.
- Negotiated with customers regarding payment arrangements when necessary, balancing firmness with empathy to maintain positive relationships without sacrificing revenue collection targets.
- Researched and resolved billing discrepancies to enable accurate billing.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Associate of Applied Science - Nursing
Baptist Health System School of Health Professions
San Antonio, TX05-2023
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Intravenous therapy
- Patient monitoring
- IV setup
- Licensed RN
- Advanced cardiac life support (ACLS) certification
- High level of autonomy
- Emergency procedures
- FLUENT IN SPANISH
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse
St Lukes Baptist Hospital
06.2023 - Current
Medical Assistant
Little Alsace Urgent Care Center
01.2021 - 06.2023
Billing Supervisor
South Texas Urgent Care Center
01.2010 - 05.2021
Associate of Applied Science - Nursing
Baptist Health System School of Health Professions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsSimilar Profiles
ANNAVEL PEREZANNAVEL PEREZ
NURSING HOUSE SUPERVISOR PRN at ST. LUKES BAPTIST HOSPITALNURSING HOUSE SUPERVISOR PRN at ST. LUKES BAPTIST HOSPITAL
KAREN PUGUANKAREN PUGUAN
Employee Health/Student Health Nurse at Baptist School Of Health ProfessionEmployee Health/Student Health Nurse at Baptist School Of Health Profession
Melissa WallaceMelissa Wallace
Contract Travel RN at st josephs university medical centerContract Travel RN at st josephs university medical center
JAH RUIZJAH RUIZ
Home Maintenance Tech at Self-employeed ContractorHome Maintenance Tech at Self-employeed Contractor
TABITHA BARBERTABITHA BARBER
Cost Accountant II at Park USA/Northwest Pipe CompanyCost Accountant II at Park USA/Northwest Pipe Company