Claudia Matuska
Houston,TX
Summary
Dedicated and accomplished bilingual Administrative Secretary with 5 years of proven office administration expertise in the Public Education System and three years of office management skills in the private sector. Strong prioritization, planning and critical thinking skills to multi-task in fast paced settings. Offering a keen attention to detail and strong organizational skills to manage multiple concurrent tasks. Self-motivated to perform effectively in independent or team environments. Proven to be a hardworking team-player able to complete various clerical tasks and offering staff support. Punctual, responsible and productive when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Secretary ALC Campus
Cypress Fairbanks Independent School District
Houston, TX
08.2017 - 08.2022
- Managed disciplinary office area when Assistant Principals were backed up.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- First point-of-contact for all discipline and transportation campus related issues.
- Interpreting and translating between parents and school officials.
- Identified communication channels to set roadmap to distribute information.
- Scheduled and confirmed meetings and appointments for administration, handled multiple tasks while meeting time-sensitive deadlines.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for parent orientation.
- Produced letters and memoranda to parents and staff.
- Supported various administrative duties by proofreading correspondence, copying, faxing and filing documents.
- Communicated with parents and other school personnel via phone and email to relay student behavior.
- Responded to inquiries from callers seeking information.
- Screened visitors and issued badges to maintain safety and security.
- Offered technical support and troubleshot issues to enhance office productivity.
- Created and updated records and files to maintain document compliance.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion.
- Conferences - Served as campus translator/interpreter with parents, administrators and/or police officials to discuss students' developments.
- Scheduling - Communicated with parents and Cy-Fair Schools through phone, fax, email and in person to schedule appointments and answer inquiries.
- Used Microsoft Excel to develop tracking spreadsheets of students' disciplinary action and consequence.
- Resolved student conflict and/or issues through litigation.
- Data Reporting - Compiled statistical data, such as reasons for student admissions to DAEP (Disciplinary Alternative Education Program), student's home campus, as well as any infractions incurring within their obligatory enrollment.
- Data Entry - updated district database to reflect current and accurate student disciplinary records used by Cypress Fairbanks ISD.
- Assisted in various projects involving PIEMS (The Public Education Information Management System), specifically but not limited to student demographics.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with co-workers, recordkeeping and data entry for increased efficiency.
Interim Secretary Assistant District Office
Cypress Fairbanks Independent School District
Houston, TX
08.2021 - 10.2021
- Respond to inquires pertaining to student transfers and zoning.
- Assisted in entering and updating PIEMS coding.
- Maintained effective filing system.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Routed messages to correct departments and staff members.
- Conducted research to assist with routine tasks and special projects.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Hire and train student workers Schedule appointments and maintain office calendar.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
DMC Coordinator/Office Assistant Reed Elementary
Cypress Fairbanks Independent School District
Houston, Texas
08.2020 - 06.2021
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Helped students develop organizational, time management and study skills.
- Collaborated with teachers and assisted students with assignments and lessons during in-school suspensions.
Paraprofessional/Long-Term Substitute Teacher ALC
Cypress Fairbanks Independent School District
Houston, TX
08.2012 - 08.2017
- Planned and implemented integrated lessons to meet national standards.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Supported student physical, mental and social development using classroom games and activities.
- Graded and evaluated student assignments, papers and course work.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Supervised learning groups of students in classroom stations.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Completed daily reports on attendance and disciplinary performance.
Special Education Aide ALC Campus
CyFair ISD Alternative Learning Center
Houston, TX
08.2005 - 05.2006
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained front desk and reception area in neat and organized fashions.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Created weekly and monthly reports and presentations.
- Processed new student enrollment forms.
- Proofread and edited enrollment forms.
- Generated and mailed acceptance letters.
- Distributed prospective leads to Admission Counselors.
- Supervised receptionists.
- Managed classroom activities and redirected problematic behavior.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Worked in self-contained and resource environments to teach students variety of skills.
- Implemented behavior redirection methods to address problematic issues.
- Assessed student needs and reported to instructor.
- Monitored student progress and behavior.
- Tutored special needs students in all academic areas.
- Supported students in completing classwork and applying academic concepts.
- Updated IEPs to reflect student progress and development.
- Provided teacher support with curriculum delivery and student behavior management.
- Interacted physically and verbally with students throughout each day.
- Administered tests to class and graded papers.
- Oversaw class of students in absence of instructor.
- Offered student support through special accommodations, extra assistance and assessments.
- Alerted instructor to student behavior or issues requiring intervention.
- Documented student progress, obstacles and academic milestones for parents and faculty.
Education
Bachelor of Science - Criminal Justice Specialization in Forensics
American InterContinental University
Schaumburg, IL07.2018
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL06.2006
Skills
- Spanish Fluency
- Microsoft Office proficiency
- Confidentiality and Data Protection
- Teamwork and Collaboration
- Professional and Courteous
- Planning and Coordination
- Interpersonal Communication
- Organization and Time Management
- Analytical and Critical Thinking
- Meticulous attention to detail
- Cultural Awareness
- Oral and Writing Communication
- Adaptable and Resilient
Accomplishments
- Developed and implemented campus' parent/student packet outlining all school policies, rules, regulations and transportation information.
- Developer and liaison of an in-house transportation system between multiple Cy-Fair campuses, the Alternative Learning Center (DEAP), and parents.
- Implemented new, interactive discipline scheduling system used by campus administrators, office staff, teachers, and DMC coordinators to effectively track and locate students assigned to both in and out of school suspensions.
- Recognized by parents for expedient and effective service.
Timeline
Interim Secretary Assistant District Office
Cypress Fairbanks Independent School District
08.2021 - 10.2021
DMC Coordinator/Office Assistant Reed Elementary
Cypress Fairbanks Independent School District
08.2020 - 06.2021
Administrative Secretary ALC Campus
Cypress Fairbanks Independent School District
08.2017 - 08.2022
Paraprofessional/Long-Term Substitute Teacher ALC
Cypress Fairbanks Independent School District
08.2012 - 08.2017
Special Education Aide ALC Campus
CyFair ISD Alternative Learning Center
08.2005 - 05.2006
Bachelor of Science - Criminal Justice Specialization in Forensics
American InterContinental University
Associate of Arts - Business Administration
American InterContinental University
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