Claudia McCray
Winona Lake,IN
Summary
Dependable and customer-focused professional with experience in childcare and fast-paced service environments. Skilled in communication, organization, and multitasking while maintaining a positive and welcoming attitude. Committed to providing excellent service and creating supportive, efficient environments for both customers and team members.
Overview
5
5
years of professional experience
Work History
Barista
Winona Lake Grace Brethren Church
Winona Lake, IN
09.2025 - Current
- Specialized in preparing and serving an array of coffee beverages, focusing on quality and individual customer tastes.
- Implemented systematic cleaning and organization protocols for workstations and dining areas to enhance overall customer experience.
- Evaluated customer preferences and dietary restrictions to deliver informed menu recommendations, enhancing overall dining experience.
- Executed operational oversight of espresso machines and brewing equipment, performing maintenance checks to uphold equipment performance standards.
- Managed transaction accuracy and efficiency via point-of-sale system, ensuring optimal customer satisfaction during checkout.
- Enhanced customer experience by providing friendly greetings and efficiently responding to requests.
- Performed daily sanitation of counters, machines, utensils, and seating areas, focusing on maintaining a pristine environment.
- Monitored stock levels and implemented inventory management practices to enhance efficiency and decrease wastage.
Childcare Provider
YMCA
Warsaw, IN
09.2023 - 08.2024
- Supervised children's activities to ensure safety and engagement.
- Assisted in implementing daily schedules for effective learning and play.
- Developed age-appropriate educational materials to enhance learning experiences.
- Communicated effectively with parents regarding children's progress and needs.
- Organized creative play sessions, fostering social skills and teamwork.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Assisted in potty training and other daily hygiene activities to support child development.
Childcare Provider
Warsaw Community Schools
Warsaw, IN
01.2021 - 05.2022
- Supervised children's activities, ensuring a safe and engaging environment.
- Planned and implemented age-appropriate educational programs and recreational activities.
- Communicated effectively with parents regarding child development and daily progress.
- Assisted in maintaining cleanliness and organization of childcare spaces.
- Fostered positive relationships among children, promoting social skills and teamwork.
- Monitored emotional well-being of children, providing support during conflicts or challenges.
- Collaborated with team members to develop strategies for improving program effectiveness.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Assisted in potty training and other daily hygiene activities to support child development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
Indianapolis, INSkills
Active listener
Order taking
Decision-making
Safe food handling
Multitasking and organization
Team collaboration
Physical stamina
Calm demeanor
Positive and professional
Customer service
Adaptable and flexible
Timeline
Barista
Winona Lake Grace Brethren Church
09.2025 - Current
Childcare Provider
YMCA
09.2023 - 08.2024
Childcare Provider
Warsaw Community Schools
01.2021 - 05.2022
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana