Claudia Medrano

Grand Prairie,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental Front Desk Assistant position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Front Desk Receptionist/ Optometry Tech

Dr Mychelle Tran & Associates

03.2019 - Current

Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Trained first-time contact wearers on insertion and removal of lenses.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Handled vision insurance claims, processing patient accounts using Crystal PM .
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.

Lead Cashier

Spiffy Car Wash

04.2011 - 07.2017

Taught employees fundamentals of register use, merchandise scanning and customer service.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Processed both cash and card purchases and returns.
Reconciled daily totals to maintain balanced and compliant ledgers.
Trained team members on cash register operation and cash handling.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Greeted customers entering store and responded promptly to customer needs.
Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Texas Success Academy

Arlington, Tx

08.2023

Medical Assistant -

Purpose Medical Institute

Dallas, TX

04.2023

Skills

Sorting and Labeling
Word Processing
Customer Assistance
Telephone Etiquette
Administrative Skills
Scheduling Appointments

Office Supplies Inventory Management
Patient Records Gathering
Computer Proficiency
Bookkeeping
Scheduling
Fee Collection

Languages

Spanish

Full Professional

Timeline