Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Miller

St. Louis,MO

Summary

Authorized to work in the US for any employer

Overview

6
6
years of professional experience

Work History

Door Staff

The Pageant
07.2023 - Current
  • Maintained excellent customer relations.
  • Kept work area clean and safe.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Volunteer

Jabez Cafe
09.2022 - 01.2023
  • Jabez is a nonprofit cafe created to give job experience to Hispanic teenagers with disabilities. The cafe serves the community by fostering a meeting place and offering home- cooked meals where people pay what they can.
  • Successful communication with and assistance to monolingual Spanish-speaking staff and patrons.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Role of cultural exchange.


Barista

High Ground Cafe/ Coffee Emporium
09.2021 - 07.2023
  • Main roles as barista, cashier, and food preparation
  • Skill development in customer service, working as a team, fast-paced environment, giving recommendations and helping to create an accommodating environment, keeping a sanitary and organized space.
  • Maintained regular and consistent attendance and punctuality.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Front of House Team Member

Panera Bread
03.2021 - 08.2021
  • Collaborated with coworkers to address need of guests, increasing customer satisfaction.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Kept a tidy and sanitary work and dining space.

Dining Associate

Hillcrest Dining
10.2019 - 11.2020
  • Job consisting of various tasks including but not limited: to washing dishes, cleaning, serving food, restocking, organizing, and aiding in food preparation.

External Relations

Hancher Auditorium
09.2019 - 03.2020
  • Worked as a lobby attendant, seat usher, and ticket scanner
  • Skills developed in verbal communication, collaboration, organization, and ethics
  • Handled customer inquiries and suggestions courteously and professionally.

Front of House Employee

Dotties Flour Shop
02.2018 - 03.2020
  • Assisted with food prep, packaging of products, customer service, and organizing stock and displays.
  • Established welcoming atmosphere by greeting and interacting with each guest.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped customers locate merchandise, and suggested suitable options
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers with prompt and polite support in-person and via telephone.

Associate

Andy's Frozen Custard
08.2017 - 05.2019
  • Customer service related aspects: working as a cashier, calling out orders, and welcoming customers
  • Worked varied hours to meet seasonal and business needs.
  • Worked to maintain a clean and efficient work environment.

Education

Bachelor of Arts - Ethics and Public Policy: Sociology

University of Iowa
05.2023

Skills

  • Food Service
  • Ticket Taking
  • Patron Support
  • Reading Comprehension
  • Spanish
  • Social Perceptiveness
  • Active Learning
  • Help Patrons
  • Maintaining Clean Work Areas
  • Food Safety
  • Food Preparation
  • Creative Thinking
  • POS Transactions
  • Retail Sales
  • Cash Handling
  • Time Management

Timeline

Door Staff

The Pageant
07.2023 - Current

Volunteer

Jabez Cafe
09.2022 - 01.2023

Barista

High Ground Cafe/ Coffee Emporium
09.2021 - 07.2023

Front of House Team Member

Panera Bread
03.2021 - 08.2021

Dining Associate

Hillcrest Dining
10.2019 - 11.2020

External Relations

Hancher Auditorium
09.2019 - 03.2020

Front of House Employee

Dotties Flour Shop
02.2018 - 03.2020

Associate

Andy's Frozen Custard
08.2017 - 05.2019

Bachelor of Arts - Ethics and Public Policy: Sociology

University of Iowa

Similar Profiles

CREATE PROFILE
Claudia Miller