Claudia Morales
Lake Worth
Summary
Dedicated and customer-focused professional with experience in retail sales and dry-cleaning services. Bilingual in Spanish and English, with strong communication and customer service skills. Currently pursuing a College Certificate in Medical Billing and Coding at Palm Beach State College. Seeking an opportunity to gain experience in a clinical setting.
Overview
3
3
years of professional experience
Work History
Counter Clerk
Pine Trail Cleaners
West Palm Beach
02.2023 - Current
- Greet customers and manage incoming and outgoing garments with accuracy.
- Process payments and handle customer inquiries regarding services.
- Ensure timely pickup and delivery of cleaned garments.
- Maintain a clean and organized work environment.
Sales Associate
Ross Stores
Lake Worth
06.2022 - 05.2023
- Assisted customers with purchases, returns, and inquiries, ensuring a positive shopping experience.
- Maintained store organization and restocked merchandise as needed.
- Processed transactions efficiently using the point-of-sale system.
- Provided excellent customer service by addressing concerns and resolving issues promptly.
Education
College Certificate Program - Medical Billing And Coding
Palm Beach State College
Lake Worth, FLSkills
- Bilingual: Fluent in Spanish and English
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Experience handling transactions and managing inventory
- Ability to work in fast-paced environments
Timeline
Counter Clerk
Pine Trail Cleaners
02.2023 - Current
Sales Associate
Ross Stores
06.2022 - 05.2023
College Certificate Program - Medical Billing And Coding
Palm Beach State College