Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Mossbrucker

Appleton,WI

Summary

Focused Independent Sales Representative possessing strong problem-solving, influence and negotiation skills. Offering background in identifying opportunities and growing sales base by establishing strong customer relationships. Team player with winning attitude and passion for direct and indirect sales.

Overview

8
8
years of professional experience

Work History

Sales Contractor

Yandas Distributing LLC
06.2021 - Current
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections
  • Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects
  • Orchestrated efficient and performance-oriented daily work plan to maximize time usage and customer connections
  • Gained experience in field working for multiple office locations

Sales Contractor

Enterprise LLC
06.2020 - 06.2021
  • Achieved sales targets consistently with over $4000 in average monthly revenue
  • Kept revenue high through frequent contact with new, active, and dormant clients
  • Avoided revenue stagnation by focusing on continuous improvement, leadership development, and customer satisfaction
  • Promoted brand through extensive travel, representing company at trade shows and conventions
  • Built client trust based on face-to-face interactions and honest business practices
  • Offered extensive knowledge on products to each customer, answering questions and demonstrating features to close sales
  • Grew customer base continuously with networking, cold calling, and frequent customer referrals
  • Estimated and quoted prices, credit or contract terms, and delivery dates
  • Exceeded quotas frequently with continuous product pushes and attention to customer needs
  • Answered customers' questions about products, prices, and availability
  • Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.

Online Marketing Consultant

Shipment Containers
01.2019 - 05.2020
  • Created content strategies for digital media
  • Purchased and negotiated placement of listings in local search engines, directories, and digital mapping
  • Helped set up and refine analytics tools for tracking visitors' behaviors
  • Assisted developers with improving web site architecture and server configurations for best visitor flow and engagement
  • Aided in development and implementation of online marketing strategies for launches, rebranding campaigns, and other strategic initiatives
  • Coordinated building and implementation of banner, video, and other non-text link advertising campaigns
  • Identified and integrated emerging media and technologies from current online trends
  • Executed and managed banner, video, and other non-text link ad campaigns
  • Boosted accuracy of profiles by combining primary and secondary data sources with keyword research
  • Placed strategic hyperlinks in collaboration with merchants, bloggers, and online influencers
  • Improved tracking by selecting most relevant KPIs for monitoring and reporting
  • Assisted customer service teams with resolving and preventing product availability problems
  • Matched branding and company visual format through effective collaboration with development, multimedia, and design teams.
  • Collected and analyzed data to improve strategies.
  • Created and managed landing pages for products.

Barista

Fiddleheads Coffee
05.2017 - 12.2019
  • Suggested food items to complement beverage orders
  • Prepared beverage recipes and individually requested specialty drinks
  • Cleaned prep areas and replenished supplies
  • Reported equipment maintenance issues to management
  • Packaged ground coffee beans to meet customer special requests
  • Followed money handling guidelines closely regarding check total verification, tip disbursement, and cash drawer management
  • Created warm and welcoming store atmosphere
  • Documented complex orders and accurately processed payments
  • Offered expert menu knowledge to assist customers with beverage selections
  • Served more than [Number] customers per hour during busy periods
  • Took customer orders and conveyed them to other employees for preparation
  • Supported team productivity by restocking supplies and completing checklists during slow periods
  • Promoted sales through attractive product arrangements in display cases
  • Maintained presentable front counter with frequent cleaning and organizing
  • Satisfied customers consistently, quickly meeting needs with knowledgeable service
  • Cleaned and sanitized work areas, utensils, and equipment
  • Received and processed customer payments
  • Achieved high inspection scores by following health department requirements closely
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, or teas
  • Kept line moving with efficient order taking and payment processing
  • Met upsell goals by promoting high-profit items to every customer
  • Steered customers toward specials with suggestions and vibrant descriptions.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Confectioner

Ashelys Candy Store
12.2015 - 06.2017
  • Drove bakery sales through development of new recipes and seasonal offerings.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Worked closely with front-of-house staff to facilitate excellent customer service.

Education

High School Diploma -

Cedarburg Hogh School
Cedarburg, Wisconsin
06.2019

Skills

  • Business Growth and Retention
  • Direct and Indirect Sales Techniques
  • Lead Prospecting
  • Sales Quota Achievement
  • Account Management
  • Market Research
  • Invoicing
  • Cash Handling
  • Processing Payments
  • Price Negotiation
  • Upselling

Timeline

Sales Contractor

Yandas Distributing LLC
06.2021 - Current

Sales Contractor

Enterprise LLC
06.2020 - 06.2021

Online Marketing Consultant

Shipment Containers
01.2019 - 05.2020

Barista

Fiddleheads Coffee
05.2017 - 12.2019

Confectioner

Ashelys Candy Store
12.2015 - 06.2017

High School Diploma -

Cedarburg Hogh School

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Claudia Mossbrucker