Claudia M Romero
Sunnyvale,CA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
4
4
years of professional experience
Work History
Maintenance Coordinator
Pertria Real Estate
03.2023 - 07.2023
- Oversaw scheduling, coordination and management of maintenance activities on residential and commerical properties via AppFolio.
- Evaluated and processed vendor estimates to support procurement decisions.
- Monitored and tracked the advancement and completion of projects and repairs.
- Collaborated with accounting department to manage billing and invoices.
- Maintained high standards of customer satisfaction.
Office Admin/Meal Coordinator
Summit Denali High School (Public Charter Network)
Sunnyvale, United States
08.2021 - 03.2023
- Ensure school meets attendance objectives through effective collaboration.
- Maintained compliance by delivering accurate attendance reports on schedule.
- Directed implementation and compliance of truancy protocols within attendance interventions.
- Enrollment compliance with school processes to support enrollment goals.
- Contributed to the administration of re-enrollment for current student body.
- Oversaw technology inventory to maintain optimal condition of Chromebooks.
- Coordinated repair activities under the guidance of Dean of Operations.
- Ensured compliance with National School Lunch Program regulations and standards.
- Manage meal application collection and processing.
- Ensured compliance and accuracy in student file maintenance under the guidance of the Dean of Operations.
- Streamlined the distribution workflow for report cards and transcripts under DOO's guidance.
Office & HR Manager, Payroll, Accounting & Sales Support
Private Company
05.2021 - 07.2021
- Prepared, entered and distributed payroll, entered and emailed quotes, introduced MS Office programs to facilitate communications between office employees, field employees, superintendents, and owner.
- Created forms with auto-fill formulas for sales and client quotes, as well as maintained log of projects, status of projects as well as project finalization with billing invoices to clients.
- Did HR training with office management to introduce labor laws and enforce state compliance employment requirements.
- Translator and meeting facilitator, meeting minutes distribution, implemented archive records protocols.
- Maintained office organization and cleanliness to office.
- Created collections logs, reports, and letters to clients for collections, provided invoice with itemized completion of tasks along with itemized pricing.
Administrative Office Assistant
Robert A. Bothman Construction
07.2019 - 04.2021
- Coordinate all incoming calls, sort, and distribute mail, shipping, receiving, support office personnel with different tasks and projects.
- Currently supporting Business Development Research.
- Assist Marketing Coordinator with research on possible contracts, finding new business opportunities as directed by MC.
- Coordinating delivery of marketing materials, help update and maintain marketing contacts, data research for record-keeping of business contacts.
- Helping MC with supportive tasks to the VP of BD, as well as other team members of the department, coordinate large mailings of promotional marketing materials.
Accounts Receivable Clerk
Robert A. Bothman Construction
06.2020 - 01.2021
- Responsible for billing and collections.
- Maintain accurate records, assist department with other accounting tasks and support Accounting Team.
- Reconciliation of bank and credit card statements, payments, financial records archiving, Customer service for clients and billing.
Education
High School -
Fremont High School
01.1993
Skills
- Microsoft Office
- AppFolio
- Sage
- Maintenance management
- Vendor evaluation
- Customer service
- Inventory management
- Data analysis
- Communication skills
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
- Work order management
- Quality assurance
- Scheduling coordination
- Facility maintenance
- Preventative maintenance
- Policy and procedure writing
- Budgeting and cost control
- Multitasking capacity
- Worker training
- Process improvement
- Bank reconciliation
- Data entry
- Invoice processing
- Attention to detail
- Document scanning
- Payment processing
- Invoicing
- Bank statement reconciliation
- Debt collection
- Clerical support
- Expense reports
- Administrative support
- File maintenance
- Payroll processing
- Invoicing and collections
- Office organization
- Scheduling and calendar management
Languages
Spanish
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Maintenance Coordinator
Pertria Real Estate
03.2023 - 07.2023
Office Admin/Meal Coordinator
Summit Denali High School (Public Charter Network)
08.2021 - 03.2023
Office & HR Manager, Payroll, Accounting & Sales Support
Private Company
05.2021 - 07.2021
Accounts Receivable Clerk
Robert A. Bothman Construction
06.2020 - 01.2021
Administrative Office Assistant
Robert A. Bothman Construction
07.2019 - 04.2021
High School -
Fremont High School
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