Claudia Munguia
Moreno Valley,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Office Assistant
Blow Molded Products
01.2023 - 03.2023
- Performed range of office support activities for all departments.
- Assisted accounting department with entering bills, payroll processing and employee relations.
- Collaborated with management to ensure company is in compliance with regulations and permits.
Onsite Staffing Specialist
KIMCO Staffing
05.2021 - 01.2023
- Awarded Onsite Recruiter of second quarter 2022, 333 position fills - $91,395 in GM with high employee retention rate.
- Assisted in new hire process by calling and scheduling appointments with candidates interviewing and filling out required paperwork.
- Created interview questionnaires, assessment guidelines and on-boarding processes to ensure efficiency at each hiring phase.
- Met with department managers to ascertain current and long-term staffing needs.
Office Manager
MPAC Mechanical, Inc
08.2020 - 03.2021
- Accurately reconciled and updated accounts behind two years in preparation for tax filing.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation, detailed reporting and recordkeeping.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Created, maintained and updated filing systems for paper and electronic documents.
Store Lead
Oportun
03.2013 - 02.2018
- Maintained a high performance in customer service at the range of 90% in loan disbursement quotas.
- Oversaw team of 3+ employees ensuring proper training and measure customer service techniques.
- Submitted loan applications for customer documents verification for loan disbursement to be released timely.
- Set sales goals through implementing new marketing strategies as brand ambassador to draw in new clients and increase loan disbursements.
Education
Certificate - Administrative Office Procedures And Banking
Friedman Occupational Center
Los Angeles, CA06.2005
Skills
- Exceptional customer service
- Advanced administrative abilities
- Effective written and verbal communication
- Conflict management
- Intuit QuickBooks
- Microsoft Office
- Marketing
- Records management with confidentiality
- Human resources
- Payroll processing
- Clerical support
- Database maintenance
- Accounts payable and accounts receivable
- Efficient data entry
- Fluency in Spanish
- Reliability work style
Timeline
Office Assistant
Blow Molded Products
01.2023 - 03.2023
Onsite Staffing Specialist
KIMCO Staffing
05.2021 - 01.2023
Office Manager
MPAC Mechanical, Inc
08.2020 - 03.2021
Store Lead
Oportun
03.2013 - 02.2018
Certificate - Administrative Office Procedures And Banking
Friedman Occupational Center
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