Claudia Myrick
Brookshire,TX
Summary
Dedicated and adaptable professional with a strong foundation in a variety of skills and experiences. Known for a proactive attitude, a commitment to excellence, and the ability to learn quickly. Strong work ethic, effective communication skills, and a collaborative approach to problem-solving. Eager to contribute to a dynamic team and support organizational goals.
Overview
29
29
years of professional experience
Work History
Production Control
BASDEN INDUSTRIAL GROUP
01.2022 - 01.2024
- Print daily reports for the plant manager, make corrections on clock-ins/out and print weekly reports for the corporate office
- Sync all tablets used in the shop
- Keep/File all employee records up-to-date and log in write-ups
- Import files into Tekla, route work, add field bolts, and check the accuracy of drawings
- Print out required shop detail drawings and gather sheets for jobs
- Print out sticker tags and metal tags
- Sort drawings per cut list and package for the shop floor
- Update productions schedule for plant manager
- Program through SICAM for plasma table and angle machine
- Receive material in Tekla and process MTRs.
- Converted documents for specific personnel or project needs.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Logistics Supervisor
GRUNDFOS CBS INC.
12.2019 - 02.2021
- Supervised 15+ employees
- Monitored hours
- Helped with the day-to-day processes in the department
- Trained employees when needed
- Maintained a smooth flow of shipping products out in a timely manner to customers
- Maintained a high KPI.
- Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Collaborated effectively in cross-functional team-oriented environment.
- Updated customers and interdepartmental employees on critical shipments upon request.
Logistics Coordinator
GRUNDFOS CBS INC.
12.2012 - 12.2019
- Efficiently organized outbound shipments while securing competitive carrier quotes
- Approve/reject freight invoices for outbound shipments
- Answer all emails/calls to the shipping department
- Do reports and assist on all projects
- Help coordinate workload for crating and stock transfer areas
- Maintained a high KPI of outgoing shipments.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Supported development of training materials and technical manuals for new team members.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Field Service Coordinator
GRUNDFOS CBS INC.
08.2011 - 12.2012
- Receive calls from customers on warranty issues
- Help determine if issues are warranty
- Delegate calls to Field Service Techs if customers have technical questions or issues
- I do the department's monthly warranty reports, trip reports, expenses, and credit card reconciliation
- I assist in booking travel, flights, car rentals, and hotels for the department
- I place warranty orders and issue RMA’s
- I answer multiple phone lines for the department and take messages or forward calls to the appropriate person.
- Toggled between multiple systems and databases to look up information and update records.
- Liaised between client and technician to keep parties fully informed.
- Followed up with technicians and managers to receive and communicate status updates.
- Managed emergency service requests by communicating schedules and expediting parts shipments and repairs.
- Monitored email and phone communication to provide prompt responses and solutions.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
- Provided timely feedback to management on service failures and customer concerns.
- Worked with technicians to complete paperwork within designated time.
Administrative Coordinator
GRUNDFOS CBS INC.
08.2010 - 08.2011
- Receive visitors, greet official callers at the front lobby desk, and direct them to the appropriate person
- Filing and sorting any work given to me by HR, Payroll, and Product Specialists
- Worked hand in hand with the Product Applications Specialist and Information Technology Manager to grant Organizations access to our price database for Grundfos pumps; also helped with auditing the new website that will launch in November 2010 and uploaded Marketing memos to the website
- Created flyers of new products as they came out
- Helped Production enter delivery dates for shipping invoices, pulled CAD drawings for the production manager, and deleted inactive suppliers
- Worked on quick pricing, pricing corrections and updates, converted files to PDF to load on the PACO website, and any other tasks that the product applications specialist asked of me.
Programmatic Maintenance Manager
THE BEAM TEAM
06.2009 - 12.2009
- Supervised 4-5 reps over 25 Home Depot stores
- Reps cleaned and changed light bulbs in the lighting department
- Reps answered surveys on handhelds
- I made sure they did the job in the allotted hours given, clocked in/out correctly, answers on the survey were accurate and all tasks were done requested by Home Depot.
Office Manager
THE BEAM TEAM
06.2008 - 06.2009
- Made travel arrangements for reset teams, and booked flights, hotels, and car rentals
- Verified expenses before sending them to our corporate office in Atlanta, GA
- I did time corrections to ensure employees get paid correctly
- Verified reports for the company gas cards
- Did a reconciliation of the company credit card
- Ordered, scheduled, and canceled any temps needed for projects
- Pulled any information the supervisor would request from the company’s database.
Quality Assurance Administrator
THE BEAM TEAM
11.2006 - 06.2008
- Pulled reports for our company District Managers and Home Depot District Managers
- Verified the quality of data entered by reps in the Home Depot stores
- Checked for planogram integrity through the pictures taken with the handhelds
- Made sure answers on the surveys were answered correctly
- Pulled reports on hours worked by our employees.
District Manager
THE BEAM TEAM
12.2001 - 11.2006
- Oversaw 9-10 employees in 60 Home Depot stores
- Made sure employees worked 40+ hours a week, verified answers reps would enter in our database, and worked with reps regularly
- We would down-stock merchandise, make sure the product was set to planogram, suggest quantities of product that were low in stock, cross-merchandise product into other departments, and complete projects Home Depot would want us to do.
Sales Representative
THE BEAM TEAM
02.1998 - 12.2001
- Looked at weeks of sales on the product, suggest quantities to order, down-stock product, assured product was set to planograms, cross merchandise into other departments, and completed projects Home Depot would want us to do.
Database Manager
U.S. AIR FORCE
08.1994 - 06.1997
- Assign usernames and passwords for new Airmen arriving on base to access the database
- Insured the integrity of information entered by pilots and mechanics into the database used for flights done
- Would make corrections when needed, trained pilots and anyone who used the database to correctly enter information, conducted monthly meetings, conducted monthly database maintenance, and answered any incoming calls of issues or questions.
Education
Some College (No Degree) - Business Management
University of Phoenix
Tempe, AZ01-2016
Some College (No Degree) - Computer Information Sytems
San Jacinto College District
Pasadena, TX01-1999
Certificate - Database Management
Air Force Institute of Technology
Dayton, OH01-1995
High School Diploma -
Wheatley High School
Houston, TX06-1990
Skills
- Microsoft Office
- Excel, Word, Outlook
- Able to create documents and Spreadsheets used for day-to-day information as well as for presentations
- PowerPoint - able to create slide shows for training purposes or for meeting presentations
- SAP
- Adobe
- VIM
- Tekla
- SICAM
- AboutTime
- ADP
- WorkMax
- Quality Control
- Team Supervision
- Problem-solving capabilities
References
- Russell Irvine, (281)994-2700, Master Planner, rirvine@grundfos.com
- Kurt Coldewey, (281)994-2700, Assembly Supervisor, kcoldewey@grundfos.com
Timeline
Production Control
BASDEN INDUSTRIAL GROUP
01.2022 - 01.2024
Logistics Supervisor
GRUNDFOS CBS INC.
12.2019 - 02.2021
Logistics Coordinator
GRUNDFOS CBS INC.
12.2012 - 12.2019
Field Service Coordinator
GRUNDFOS CBS INC.
08.2011 - 12.2012
Administrative Coordinator
GRUNDFOS CBS INC.
08.2010 - 08.2011
Programmatic Maintenance Manager
THE BEAM TEAM
06.2009 - 12.2009
Office Manager
THE BEAM TEAM
06.2008 - 06.2009
Quality Assurance Administrator
THE BEAM TEAM
11.2006 - 06.2008
District Manager
THE BEAM TEAM
12.2001 - 11.2006
Sales Representative
THE BEAM TEAM
02.1998 - 12.2001
Database Manager
U.S. AIR FORCE
08.1994 - 06.1997
Some College (No Degree) - Business Management
University of Phoenix
Some College (No Degree) - Computer Information Sytems
San Jacinto College District
Certificate - Database Management
Air Force Institute of Technology
High School Diploma -
Wheatley High School
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