Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Work Availability
Quote
Timeline
GeneralManager
Claudia Narvaja

Claudia Narvaja

Aventura, Miami ,FL

Summary

Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.

Overview

17
17
years of professional experience

Work History

Sales Representative/Regional Territory Manager

Lumen Mundi
Deerfield Beach, FL
11.2018 - Current
  • Manage all accounts in PA, NJ, NY, FL and Puerto Rico
  • Cultivate, build and sustain long-lasting relationships with new and existing customers
  • Develop and implement effective sales strategy to drive sales
  • Managed over 50 customer calls and emails per day.
  • Consistently meet and exceed quotas and established goals on monthly, quarterly and annual basis.
  • Increased sales by 45% against last year.
  • Travel within assigned sales territory to conduct face to face meetings with existing and potential customers
  • Utilize and leverage CRM system (SAP) to effectively manage opportunities to ensure high activity and effective closing ratios
  • Keep abreast and stay informed of industry updates
  • Manage entire sales cycle; from initial contact, though quoting and follow up, to PO submission thru product delivery confirmation
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Organized promotional events and interacted with community to increase sales volume.

Account Executive

The Oliver Gal Artist Co
Hollywood, FL
09.2015 - 06.2017
  • Foster strong relationships with designers to create custom artwork for their projects and suggest attractive good sellers pieces to brick and mortar Stores
  • Managed over 50 customer calls and emails per day
  • Increased trade-show sales by 20%
  • Expertly match products and services to client’s needs
  • Measure, record and configure specifications accurately and efficiency
  • Successfully close appointments by demonstrating unique Value proposition, and by building trust and credibility
  • Create and deliver sales reports to management
  • Handling logistics for trade-show and similar events.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Reviewed accounts daily to monitor and track customer satisfaction and complaints.
  • Contacted customers as issues arose to provide prompt resolutions.
  • Recorded and maintained sales prospect and sales data within customer relationship management system, Sales Force.

Advertising Sales

The Box Advertising
Hollywood, FL
02.2011 - 06.2015
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Developed strong relationships with advertisers and negotiated pricing
  • Created and presented media and advertising packages to 10 prospective customers per week by cold calling 50 leads per day.
  • Helped customers in determining design and layout of sold and spec ads.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Conducted market research to attract clients in new territories.
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
  • Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
  • Listened attentively to client feedback and worked with product development team to introduce new services.

Licensed Mortgage Broker

GMC Financial
Fort Lauderdale, FL
03.2004 - 05.2007
  • Explained different types of loans pertaining to client situations.
  • Worked with underwriters to fix application problems and resolve issues.
  • Reviewed loan files and updated to match current standards.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Implemented sales strategies that established relationships with realtors and CPAs.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Compiled closing packages for drafting and presentation accuracy.
  • Developed prospects for new loans by conducting 250 cold calls weekly.

Advertising Sales - Media Planning

Pan-American Sport Network
Hollywood, FL
01.2000 - 03.2004
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Created and presented media and advertising packages to prospective customers.
  • Helped customers in determining design and layout of sold and spec ads.
  • Conducted market research to attract clients in new territories.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Listened attentively to client feedback and worked with product development team to introduce new services.

Education

BBA - Business Administration

Universidad De Buenos Aires

Skills

  • MICROSOFT SUITE
  • Proficient
  • Web Design Knowledge
  • Sales Statistics Analysis
  • Sales Quota Management
  • Salesforce Software
  • Interdepartmental Collaboration
  • Client Correspondence
  • New Business Generation
  • Deal Structuring
  • Product and Service Management
  • Account Acquisition

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working

Hobbies

On my free time I like to ride with my husband on his racing car, play golf on beautiful Golf course and visit unique hotels/Resorts.

I love learning new things, now I am studying Italian and next will be Portuguese.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Timeline

Sales Representative/Regional Territory Manager

Lumen Mundi
11.2018 - Current

Account Executive

The Oliver Gal Artist Co
09.2015 - 06.2017

Advertising Sales

The Box Advertising
02.2011 - 06.2015

Licensed Mortgage Broker

GMC Financial
03.2004 - 05.2007

Advertising Sales - Media Planning

Pan-American Sport Network
01.2000 - 03.2004

BBA - Business Administration

Universidad De Buenos Aires

Similar Profiles

CREATE PROFILE
Claudia Narvaja