Summary
Overview
Work History
Education
Skills
Languages
Timeline

Claudia Nunez

Chandler,AZ

Summary

Experienced and proactive Assistant Community Manager with a strong background in resident relations, lease administration, and property operations. Skilled in resolving resident conflicts, supporting leasing consultants and managing lease renewals to drive resident retention. Adept at monitoring delinquency, coordinating follow-up on payments, and assisting in the planning of community events to enhance resident engagement. Committed to maintaining a welcoming and well-managed community environment while supporting the overall goals of the property management team.

Overview

25
25
years of professional experience

Work History

Assistant Community Manager

Asset Living
10.2021 - 07.2025
  • Delivered exceptional customer service by addressing resident concerns promptly and profesionally.
  • Fostered positive resident relationships through clear communications and proactive problem-solving.
  • Collaborated closely with leasing consultant and maintenance staff to ensure smooth daily operations.
  • Oversaw maintenance work orders, ensuring timely completion and resident satisfaction.
  • Managed lease renewals, prepared offers and followed up to secure retention.
  • Assisted in resolving resident conflicts with empathy and fairness.
  • Worked with property management team to monitor delinquency and coordinate collection efforts.
  • Assisted in organizing community resident events to foster engagement and build a sense of community.
  • Promoted a team oriented work environment by actively supporting colleagues and sharing knowledge.


Assistant Community Manager

Waterstone Park Apts / Palos Verdes Management
04.2013 - 08.2020
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
  • Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Promoted a team-oriented work environment by actively supporting colleagues and sharing knowledge.

Materials Coordinator

American Red Cross Blood Services
04.2000 - 04.2013
  • Prepare and process purchase orders in accordance with company policies.
  • Tracked orders and ensure timely delivery of goods and services
  • Maintain accurate record of purchases, pricing and Inventory levels.
  • Resolved supplier issus, such as delivery delay or quality concerns.
  • Monitored expiration dates, lot numbers and batch tracking to maintain traceability and inventory integrity.
  • Developed strong relationships with key suppliers, enabling faster response times and better pricing options.
  • Managed inventory levels effectively to minimize stockouts and optimize warehouse space utilization.
  • Created detailed reports on procurement activities to inform senior management decisions regarding budget allocations and strategic planning initiatives.


Education

High School Diploma -

Fremont High School, CA

Associates Degree -

Los Angeles City College, Los Angeles, CA

Skills

  • Resident relations

  • Conflict handling

  • Administrative support

  • Leasing and sales

  • Community engagement

  • Knowledgeable in Entrata

  • Excellent Customer service

  • Multitasking and organization

  • Verbal and written communications

  • Relationship building

  • Team player

  • Detail oriented

  • Efficient in Microsoft word and Excel

  • Strong interpersonal skills

  • Daily operations management

Languages

Spanish
Native or Bilingual

Timeline

Assistant Community Manager - Asset Living
10.2021 - 07.2025
Assistant Community Manager - Waterstone Park Apts / Palos Verdes Management
04.2013 - 08.2020
Materials Coordinator - American Red Cross Blood Services
04.2000 - 04.2013
Fremont High School - High School Diploma,
Los Angeles City College - Associates Degree,

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Claudia Nunez