Claudia N. Vasquez
Downey
Summary
Developed strong leadership and motivational abilities in team-oriented, high-energy environment. Skilled at organizing and managing large groups, as well as planning and executing events. Looking to transition into new field, leveraging team management and event coordination skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Head Cheer Coach
Bell High School
08.2013 - Current
- Boosted team morale through effective communication, motivational tactics, and positive reinforcement.
- Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
- Provided constructive feedback to athletes regarding their performance using video analysis tools which helped improve technique over time.
- Created a thriving team culture that valued diversity, inclusivity, and empowered athletes to embrace their unique strengths.
- Increased team cohesiveness with regular bonding activities, fostering a sense of unity and camaraderie among members.
Event Support Specialist
Rise Against Hunger
09.2019 - 11.2022
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
Youth Program Director
Young Champions
06.2003 - 06.2018
- Constantly provide customer service for all students, parents, and facilities
- Perform general office duties to provide necessary materials for coaches and students
- Trained and supervised a team of support staff, fostering a positive work environment for all employees.
- Enhanced youth program outcomes by implementing creative and engaging activities.
- Gathered feedback from participants, parents, staff members regularly to identify areas for improvement within programs offered.
Medical Assistant
Huntington Dialysis Center
04.1998 - 06.2003
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Medical Assistant -
Bryman College
Los Angeles, California08.1997
Skills
- Stunt technique
- Remote support
- Youth engagement
- HIPAA compliance
- Team motivation
- Support services
- Inclusion strategies
- Patient scheduling
- Customer relationship management
- Educational programming
Certification
- CPR
- First Aid
- AACCA Safety
- Cardiac and Concussion Awareness
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Event Support Specialist
Rise Against Hunger
09.2019 - 11.2022
Head Cheer Coach
Bell High School
08.2013 - Current
Youth Program Director
Young Champions
06.2003 - 06.2018
Medical Assistant
Huntington Dialysis Center
04.1998 - 06.2003
Medical Assistant -
Bryman College
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