Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Occean

Lake Worth,FL

Summary

As a certified and bilingual Expanded Functions Dental Assistant, my assertive personality, exceptional teamwork abilities, and meticulous attention to detail position me as a dedicated and capable professional in the dental field. My commitment to providing top-notch patient care is unwavering, and my bilingual skills open the doors to more comprehensive and inclusive dental services for a diverse range of patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dental Assistant

Comprehensive Mobile Care
02.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Designed dental report card to explain patient dental health status and treatment plans.

Patient Intake Coordinator

Retreat Behavioral Health
12.2022 - 06.2024
  • Improved overall patient experience by providing knowledgeable answers to inquiries related to appointment scheduling, insurance coverage, or clinical procedures.
  • Contributed to improved office efficiency by managing a high volume of incoming calls related to appointments, referrals, and general inquiries from patients or their representatives.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Behavioral & Physical Needs Assistant

Rolling Green Elementary School
07.2022 - 05.2023
  • Ensured accessibility of instructional materials by adapting content for students with varying levels of cognitive functioning.
  • Managed crisis situations effectively, utilizing de-escalation techniques to maintain a safe environment for all students involved.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Maintained detailed records of student performance, attendance, and behavior patterns for data-driven decision making.
  • Adapted equipment and technology, boosting student engagement and motivation.

Sales Ambassador

CLEAR
01.2019 - 10.2022
  • Delivered compelling sales presentations, showcasing the unique benefits of company products and services.
  • Provide stellar customer service and helpfulness to all passengers using our service by answering any questions they may have, app navigation, signing up, billing, specials or offers, etc.
  • Screen and verify members through an expedited security line
  • Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.

Education

Expanded Function Dental Assistant - Dental Assisting

Dentrilogy Academy
West Palm Beach, FL
10.2023

High School Diploma -

LAKE WORTH HIGH SCHOOL
05.2020

Skills

  • Adaptability
  • Professionalism and Etiquette
  • Team Player
  • Critical Thinking
  • Detail-oriented
  • HIPAA Compliance Understanding

Certification

  • EFDA Diploma
  • OSHA HIPAA
  • BLS+ CPR+ AED
  • Itero Intraoral Scanning 3D
  • Intraoral Imaging
  • Radiology Training

Languages

Haitian-Creole
Native or Bilingual

Timeline

Dental Assistant

Comprehensive Mobile Care
02.2024 - Current

Patient Intake Coordinator

Retreat Behavioral Health
12.2022 - 06.2024

Behavioral & Physical Needs Assistant

Rolling Green Elementary School
07.2022 - 05.2023

Sales Ambassador

CLEAR
01.2019 - 10.2022

Expanded Function Dental Assistant - Dental Assisting

Dentrilogy Academy

High School Diploma -

LAKE WORTH HIGH SCHOOL

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Claudia Occean