CLAUDIA OCHEITA
Haines City,FL
Summary
Dynamic bartender with over a decade of global experience in cocktail crafting and mixology competitions. Expertise in customer relationship management and innovative menu development. Proven ability to create memorable experiences in high-pressure environments.
Overview
16
16
years of professional experience
Work History
MASTER MIXIOLOGIST AND FLAIR BARTENDER
ELITE EVENT STAFFING AND MANAGEMENT
Orlando, Florida
06.2015 - Current
- Crafted unique cocktails with fresh ingredients and innovative techniques.
- Engaged customers through entertaining performances and outstanding service.
- Prepared garnishes for cocktails, including olives, cherries, and lemon wedges.
- Connected with guests at the bar counter to enhance overall experience.
- Worked high-volume events since 2022, including EDC, Ultra Fest, Seafood Fest, Beer and Wine Fest, and Super Bowl Tampa.
- Suggested menu items according to customer tastes or preferences.
- Provided excellent customer service by engaging with guests and responding promptly to their needs.
- Conducted proper pouring techniques while mixing drinks.
Assistant Manager
CASA TEQUILA MEXICAN RESTAURANT
Lake Placid, Florida
04.2010 - 11.2015
- Managed daily operations of busy restaurant, ensuring efficient workflow and service quality.
- Trained and supervised staff to uphold high service standards and enhance customer satisfaction.
- Developed and implemented service protocols, resulting in improved customer experiences.
- Crafted cocktails using fresh ingredients, showcasing classic techniques and creativity.
- Assisted in creating seasonal drink menus to attract diverse clientele.
- Operated cash register and Point of Sale system for accurate transactions and change handling.
- Performed opening and closing duties, including restocking supplies and managing inventory levels.
- Trained new bartenders on drink recipes, upselling techniques, and effective customer interactions.
Education
Certificate - MASTER MIXOLOGIST AND FLAIR BARTENDER
ELITE BARTENDING SCHOOL & EVENT STAFFING
ORLANDO03-2014
High School Diploma -
SOUTH LAKE HIGH SCHOOL
GROVELAND 05-2007
Skills
- Cocktail crafting and mixology
- Fresh ingredient sourcing
- Pouring techniques and efficiency
- Menu development and innovation
- Customer relationship management
- Hospitality excellence
- Multitasking skills
- Professional appearance
- Advanced cocktail knowledge
- Flair bartending
Languages
English
Professional
Spanish
Professional
References
KEVIN GIBBONS
Event Manager 305-904-3516
Timeline
MASTER MIXIOLOGIST AND FLAIR BARTENDER
ELITE EVENT STAFFING AND MANAGEMENT
06.2015 - Current
Assistant Manager
CASA TEQUILA MEXICAN RESTAURANT
04.2010 - 11.2015
Certificate - MASTER MIXOLOGIST AND FLAIR BARTENDER
ELITE BARTENDING SCHOOL & EVENT STAFFING
High School Diploma -
SOUTH LAKE HIGH SCHOOL