Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Claudia Orozco

Summary

Dynamic Senior Sales Manager with a proven track record at IDIQ, excelling in sales coaching and negotiation expertise. Achieved significant revenue growth through strategic relationship building and effective pipeline management. Empowered high-performing teams, fostering a culture of accountability and motivation, while enhancing service delivery and client satisfaction. Enhancing communication with diverse clients.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Sales Manager

IDIQ
06.2021 - Current
  • Developed comprehensive sales strategies to drive revenue growth and enhance market presence.
  • Analyzed customer feedback to identify trends and improve service delivery.
  • Collaborated with cross-functional teams to ensure alignment on sales initiatives and goals.
  • Trained and mentored junior sales staff on effective sales techniques and product knowledge.
  • Conducted regular performance evaluations to assess team effectiveness and identify areas for improvement.
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Implemented systems and procedures to increase sales.

VP of Operations

Credit.org
02.2009 - 06.2021
  • Streamlined operational workflows to enhance productivity and reduce bottlenecks across departments.
  • Implemented process improvements resulting in increased efficiency and reduced operational costs.
  • Led cross-functional teams to optimize resource allocation and improve service delivery timelines.
  • Developed training programs for staff, fostering skill growth and enhancing team performance.
  • Coordinated with senior leadership on strategic planning initiatives, aligning operations with company objectives.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Real Estate Agent

Alliance Capital Realty
06.2001 - 08.2015
  • Negotiated successful property sales, enhancing client satisfaction and building long-term relationships.
  • Conducted comprehensive market analysis to inform pricing strategies and assess competitive landscape.
  • Developed tailored marketing plans utilizing digital platforms to attract potential buyers and increase visibility.
  • Guided clients through complex buying and selling processes, ensuring clear communication and expert advice.
  • Mentored junior agents on best practices in client management and negotiation techniques to enhance team performance.
  • Analyzed real estate trends to provide strategic insights for investment opportunities, driving informed decision-making.
  • Negotiated, facilitated, and managed real estate transactions.

Education

Business Administration And Management

University of Phoenix
Tempe, AZ

Skills

  • Sales coaching
  • Negotiation expertise
  • Rapport and relationship building
  • Performance tracking and evaluations
  • Pipeline management
  • Personnel management
  • Contract negotiations
  • Service upselling
  • Empowers high-performing sales teams
  • Team oversight
  • Sales operation
  • B to B sales
  • Bilingual in Spanish
  • Positive and upbeat
  • Employee motivation

Accomplishments

  • Named "Manager of the Year" in 2022.
  • Managed the Top Sales award winning sales team at Credit.org.

Certification

  • NFCC Certified
  • Financial and Housing Education (HUD)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior Sales Manager

IDIQ
06.2021 - Current

VP of Operations

Credit.org
02.2009 - 06.2021

Real Estate Agent

Alliance Capital Realty
06.2001 - 08.2015

Business Administration And Management

University of Phoenix

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Claudia Orozco