Claudia Ortiz
Anaheim,CA
Summary
Collaborative ad dependable professional with 4 years of customer service experience. Bilingual with working knowledge of sign language. Passionate about creating positive environments, building strong relationships, and providing high-quality service while maintaining professionalism.
Overview
6
6
years of professional experience
Work History
Nail Artist
Self-Employed
Anaheim, USA
02.2020 - Current
- Schedule Maintenance
- Supply Maintenance
- Conflict Resolution
- Health and Safety Regulations
- Results-Oriented
- Verbal a Written Communication
- Call Answering and Routing
- Consult with clients, discuss service needs, preferences, and special requests
- Perform a high volume of gel acrylic, and natural nail services daily
- Manage client appointments and maintain an organized master schedule
- Build strong client relationships by understanding individual needs and preferences
- Clean and sanitize tools and workstations in compliance with safety regulations
- Advise clients on nail care, products, and color selections
Caregiver
Family Support services
Anaheim, CA
06.2025 - 01.2026
- Provided daily assistance with personal care tasks and hygiene routines.
- Supported clients with meal preparation and nutritional planning.
- Administered medications according to prescribed schedules and guidelines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Supervised children during playtime and activities to ensure safety.
- Prepared nutritious meals and snacks tailored to dietary restrictions.
- Organized educational activities to promote learning and development.
- Communicated effectively with parents regarding children's behavior and progress.
- Administered first aid and medications as needed in emergencies.
- Maintained a clean and safe environment for children to play and learn.
- Developed daily schedules that balanced play, learning, and rest periods.
- Built trusting relationships with children to foster a positive atmosphere.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
Canvasser
OCAPICA
CA, USA
06.2021 - 07.2021
- Conducted door to-door outreach while collecting data on voter preferences
- Educated unregistered voters on the benefits of voter registration and participation
- Maintained professional and respectful approach during all interactions
- Demonstrated knowledge of organization messaging to effectively communicate information
- Memorized and delivered prepared scripts accurately and confidently
Education
High School Diploma -
Magnolia High School
Anaheim, CASkills
- Customer Service
- Team Collaboration
- Attention to Detail
- Relationship Building
- Product Knowledge
- Product Sales
Timeline
Caregiver
Family Support services
06.2025 - 01.2026
Canvasser
OCAPICA
06.2021 - 07.2021
Nail Artist
Self-Employed
02.2020 - Current
High School Diploma -
Magnolia High School