Claudia Padilla
Tucson,AZ
Summary
Dedicated leader with skills of articulation, customer service, and collaborative teamwork. Known for years of discretion upholding HIPAA and maintaining good relations with diversified clients/customers. Extremely comfortable with computer operations and accuracy to ensure efficiency in day-to-day operations.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Cashier/Cook's Assistant
Daniela's Cooking
Tucson, Arizona
12.2018 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided exceptional customer service to patrons through active listening and engagement.
- Maintained accurate purchase records while ensuring organized and inviting checkout area.
- Prepared diverse dishes according to established recipes, ensuring quality and presentation standards.
Lead Server - Memory Care
Watermark Communities
Tucson, Arizona
08.2025 - 12.2025
- Facilitated resident menu selections, ensuring adherence to dietary restrictions for improved satisfaction.
- Developed training program for new staff on service standards and operational procedures to enhance team performance.
- Managed opening and closing duties, holding staff accountable to their shift responsibilities.
- Worked directly with management coordinating special events and communication regarding staff and new procedures.
- Tracked inventory levels of food/supplies and submitted restock orders to maintain optimal stock levels.
Waitstaff
HumanGood
Fresno
06.2023 - 06.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and answered questions to enhance overall satisfaction.
- Proposed ideas and solutions that improved team collaboration and service delivery.
Education
High School Diploma -
Central Learning Adult
Fresno, CA05-2023
Skills
- Payment processing
- Customer service
- Data entry
- Detail-oriented
- Time management
- Hospitality and accommodation
- Office Word Certification
- Typing certification
- Data analysis
- HIPAA compliance
Certification
Typing Certificate
Timeline
Lead Server - Memory Care
Watermark Communities
08.2025 - 12.2025
Waitstaff
HumanGood
06.2023 - 06.2025
Cashier/Cook's Assistant
Daniela's Cooking
12.2018 - Current
High School Diploma -
Central Learning Adult