Summary
Work History
Education
Skills
Timeline
Generic

Claudia Patton

Laurel,MS

Summary

Dynamic Patient Care Coordinator with a proven track record at Sappheria Healthcare, excelling in patient documentation and HIPAA compliance. Enhanced patient satisfaction through effective communication and tailored care plans, achieving improved health outcomes. Committed to delivering exceptional customer service while ensuring confidentiality and privacy in all patient interactions.

Work History

Patient Care Coordinator

Sappheria Healthcare
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Delivered excellent patient experiences and direct care.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
  • Improved patient care outcomes with meticulous follow-up on treatment plans and medications.

Education

Nursing

MS Gulf Coast College
Lucedale, MS
07.2002

Skills

  • Patient documentation
  • Patient care coordination
  • Customer service
  • Patient confidentiality
  • Verbal and written communication
  • Patient education
  • HIPAA compliance
  • Patient assessment

Timeline

Patient Care Coordinator

Sappheria Healthcare

Nursing

MS Gulf Coast College
Claudia Patton