Claudia Pearson-Grissom
Olive Branch,MS
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Now seeking a remote position to contribute exceptional accuracy and organizational skills. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
24
24
years of professional experience
Work History
Account Receivables
American Snuff Co.
08.2020 - 11.2023
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Maintained records by imaging invoices, debits, and credits.
Administrative Assistant
American Snuff Co.
01.2010 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Customer Service Representative
American Snuff Co
05.2000 - 01.2007
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Education
Associate of Science - Business Administration And Management
American National University
Lexington, KY08.2022
Skills
- Microsoft Excel expertise
- Budget Planning
- ERP System Proficiency
- Cash Flow Forecasting
- Bank Reconciliation
- Expense Tracking
- Invoice Processing
- Accounts receivable management
- Payment Processing
- Customer Relations
- Purchase Orders
- Time Management
- Data Entry and 10-Key
- Accounts Receivable
- Expense Reports
- Word Processing
Medical, Billing and Coding
Certification- In Processing
Timeline
Account Receivables
American Snuff Co.
08.2020 - 11.2023
Administrative Assistant
American Snuff Co.
01.2010 - 08.2020
Customer Service Representative
American Snuff Co
05.2000 - 01.2007
Associate of Science - Business Administration And Management
American National University
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