Claudia Perez

• Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
• Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
• Enhanced patient care by coordinating and scheduling home healthcare services.
• Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
• Streamlined communication between patients, caregivers, and medical professionals for better overall care.
• Communicated with patients, ensuring that medical information was kept private.
• Meal preparation

* Assemble and transported dirty dishes

• Set up and broke down conference and banquet rooms to meet facility standards and specifications.
• Increased guest satisfaction by anticipating needs and providing exceptional service during events.
• Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
• Coordinated with vendors to provide seamless event experiences, from setup to teardown.
• Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
• Championed efforts in addressing customer complaints promptly thereby successfully salvaging relationships that led to repeat business opportunities.
• Trained new hires on company policies, procedures, and service standards, fostering a cohesive team environment.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.