Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Perez

Louisville,KY

Summary

I am a bilingual Spanish/English with experience in creating an inclusive and high-performance work environment. My interpersonal skills enable me to build effective relationships with employees and leaders, facilitating open and honest communication.

My focus on professional development translates into training programs that foster growth and continuous learning.

Additionally, I possess a strong understanding of wellness policies and work-life balance, allowing me to promote initiatives that benefit employees while driving organizational productivity.

With a results-oriented mindset and a passion for improving workplace culture, I am prepared to contribute to Amazon's success and help build a strong and diverse team.

I would like to take this opportunity to keep growing in the field of Amazon.

Overview

2
2
years of professional experience

Work History

Tier 1

Amazon
07.2023 - Current
  • Ok Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional.
  • Maximized positive customer experiences by proactively identifying potential challenges and implementing appropriate strategies to overcome them.
  • Served as a subject matter expert within the team, providing guidance on best practices when needed.
  • Im an Ambassador in the area of learning and Im able to help people in spanish and english
  • I help other AA’s when the have questions or any situation.

Retail Merchandiser

Burlington
01.2023 - 06.2023
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Developed relationships with key store personnel to support proper product placement and visibility.

Cashier Supervisor

Taqueria Los Compas
05.2022 - 08.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.

Education

Coding And Billing

Ball State University
Muncie, IN

Medical Assistant

Ball State University
Muncie, IN
10.2024

Veterinary Science

Ignacio Agramonte
Camagüey Cuba
07.2021

Skills

  • Goal-Oriented
  • Microsoft Office
  • Social Media
  • Compliance understanding
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Team Collaboration
  • Effective Communication
  • Adaptability and Flexibility
  • Customer Communication and Empathy

Timeline

Tier 1

Amazon
07.2023 - Current

Retail Merchandiser

Burlington
01.2023 - 06.2023

Cashier Supervisor

Taqueria Los Compas
05.2022 - 08.2022

Coding And Billing

Ball State University

Medical Assistant

Ball State University

Veterinary Science

Ignacio Agramonte
Claudia Perez