Claudia Porta
North Miami Beach,FL
Overview
7
7
years of professional experience
Work History
Volunteer
Boca Helping Hands
Boca Raton, FL
11.2023 - 11.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Participated in team-building exercises to strengthen relationships among volunteers.
Lifeguard
Natatorium Center Mompiano
Brescia, Italy
06.2020 - 08.2023
- Monitored safety in and around swimming pool.
- Performed emergency rescues when necessary.
- Maintained neat and clean pool area and clean water.
- Performed regular cleaning and maintenance of pool equipment.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Checked water regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Secretary
Health Telematic Network (HTN)
Brescia, Italy
09.2021 - 08.2022
- Answered multi-line phone system.
- Scheduled appointments.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Internship Student
Kalundra Viaggi Travel Agency
Brescia, Italy
05.2017 - 07.2017
- Interacted with customers to provide information.
- Helped with administrative support.
- Collaborated closely with colleagues from other departments to ensure smooth operation of the business.
- Maintained relationships with airlines, hotels, cruise lines, insurance providers, and other vendors in order to secure competitive pricing for customers.
- Provided customers with detailed information about available travel packages and options.
Education
BBA - Languages For Tourism
Cattolica University
Italy04-2022
High School Diploma -
Language School Astolfo Lunardi
Italy07-2018
MBA - Hospitality Administration And Management
Lynn University
Boca Raton, FLSkills
- Computer Skills
- Answering Phones
- Organized and Efficient
- Attention to Detail
- Positive Attitude
- Community Service
- Teamwork and Collaboration
Skills And Competences
Ability to communicate effectively with others, Active listening, Positivity, Attention to detail, Coordinating activities, Multitasking, Good use of computer (Word, Excel, PowerPoint, Google Documents)
Personal Information
- Date of Birth: 11/13/99
- Gender: Female
- Nationality: Italian
Languages
Italian
Native/ Bilingual
English
Full Professional
German
Limited
French
Limited
Timeline
Volunteer
Boca Helping Hands
11.2023 - 11.2023
Secretary
Health Telematic Network (HTN)
09.2021 - 08.2022
Lifeguard
Natatorium Center Mompiano
06.2020 - 08.2023
Internship Student
Kalundra Viaggi Travel Agency
05.2017 - 07.2017
BBA - Languages For Tourism
Cattolica University
High School Diploma -
Language School Astolfo Lunardi
MBA - Hospitality Administration And Management
Lynn University
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